Warm Leads Provided Monday thru Friday Schedule
Our agency is growing and we want you! Liliam Cardot-Farmers Insurance Agency is looking for a Bilingual Insurance Customer Service Representative to fill a full-time role in our office.
We want a highly organized professional who loves interacting with others and can light up a room with their personality.
As a Customer Service Representative, you will be responsible for connecting with our clients and ensuring they get the top-notch service they deserve.
To do this you must be persistent, have a passion for helping others, and thrive in a fast-paced environment. If youre looking for a rewarding Customer Service career with the opportunity to grow, we want you on our team. Apply today!
Must have a Personal Lines License.
Insurance experience is not required to apply
In-office
Benefits
Annual Base Salary + Commission
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
- Educate clients on the insurance policies that best suit their needs
- Issue insurance documentation, process customer policy change requests, take payments and update information as needed.
- Follow up with customers to assure satisfaction, respond to queries, handle objections, and solve or refer problems.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provide ongoing support to insurance clients as needed.
- Expands / rounds our existing accounts by identifying potential gaps in coverage, recommending, and implementing proper coverage.
Requirement
- Must have a Personal Lines License.
- 1+ years experience in customer service. Insurance experience is a BONUS!
- Insurance experience is not required. Must be willing to learn, coached, and trained.
- Fluent in Spanish and English : Excellent Written / Verbal communication skills
- Basic computer software knowledge
- Ability to multitask, prioritize, and build relationships with customers
- Professional phone and office etiquette
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