Support - Tier 1

Dealer eProcess
Lisle, IL, US
Full-time

Job Description

Job Description

Support - Tier 1

Schedule : Ability to work a flexible schedule, including Saturdays and holidays.

Min. Experience : Entry Level

Flexible work options

The Support - Tier 1 role utilizes knowledge over a broad skill set to meet and exceed the daily challenges. Responsibilities include completing daily tickets and tasks, following up with internal / external personnel on current tickets, and expanding knowledge within the industry.

The ideal candidate has at least two or more years of exposure with the below technologies. Exposure can be self-taught, degree-based (BS or BA), or boot camp experience.

Required skills include (but not limited to) :

  • Knowledge of XHTML, CSS, and JavaScript
  • Translate mockups designs into HTML pages
  • Self-directed
  • Strong written and verbal communication
  • Ability to develop new and update existing code
  • Strong understanding of web standards and usability

Additional skills that are a plus :

  • MVC Framework (CodeIgniter experience a plus)
  • MySQL
  • LAMP development environment
  • Understanding of PHP (including Object Oriented Programming)
  • Version control (Git preferred)
  • Photoshop
  • Design experience

Benefits (after a waiting period) :

  • Medical, dental, vision
  • 401K with company match
  • 10 paid holidays
  • PTO and vacation time off

DEP’S Top 5 :

  • Award-winning company recognized within the automotive industry
  • Collaborative culture
  • Numerous areas for growth
  • Engaging work environment
  • In-person company / team events

We are looking for an intelligent, quick learner who can thrive in a high-energy, fast-paced environment. The candidate will have an immediate opportunity to influence and learn while using their energetic, easy-going personality to work within a team environment.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Powered by JazzHR

eDKKFzvlQd

28 days ago
Related jobs
Promoted
Dealer eProcess
Lisle, Illinois

The Support - Tier 1 role utilizes knowledge over a broad skill set to meet and exceed the daily challenges. ...

Patterson Companies, Inc.
Elmhurst, Illinois

The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer's questions are answered in a timely manner. Maintain relevant skills and credits via internal support continuing training courses. Takes initiative and acti...

Dealer eProcess
Lisle, Illinois

Support - Tier 1 Schedule: Ability to work a flexible schedule, including Saturdays and holidays. Experience: Entry Level Flexible work options The Support - Tier 1 role utilizes knowledge over a broad skill set to meet and exceed the daily challenges. ...

Promoted
BankTalent HQ
Plainfield, Illinois

The IT Service Desk Specialist Level I is responsible for handling inbound calls, tickets and assisting in the upgrade support of workstations. In addition, this position troubleshoots both software and hardware problems. Busey values a diverse and inclusive workplace and strives to recruit, develop...

Promoted
Busey Bank
Plainfield, Illinois

The IT Service Desk Specialist Level I is responsible for handling inbound calls, tickets and assisting in the upgrade support of workstations. In addition, this position troubleshoots both software and hardware problems. Busey values a diverse and inclusive workplace and strives to recruit, develop...

Promoted
Raas Infotek
IL, United States

Excellent desktop support technical skills Experience in supporting and troubleshooting Microsoft. The Deskside Support Technician will provide comprehensive technical support services to the client’s. All Deskside Support Technicians are subject to shift changes and travel. Supports key service-lev...

Promoted
Solve IT Strategies, Inc.
Bolingbrook, Illinois

Will partner with cross functional teams including but not limited to Merchandising, Merchandise Planning & Inventory (MP&I), DC's, Financia Planning and Analysis (FP&A), Merch Strategy, and Business Intelligence (BI). Work with cross functional teams to identify and prioritize gaps ...

Promoted
Softrim LLC
Naperville, Illinois

We are looking for an IT Specialist to maintain a hybrid on-site presence to support MSP clients in the Chicago area. The candidate would assist corporate users on-site and provide remote help desk support for the client’s satellite offices as well as other senior living communities in the are...

Promoted
Work Now Staffing
Bedford Park, Illinois

Work Now Staffing is looking to hire IT Support Technicians for our Bedford Park client. Client in Bedford Park, IL is looking for a Production IT Support person to be responsible for managing all electronic tracking and planning platforms (Smartsheet’s and Google Suite). Facilitate accountabi...

Promoted
Middleground
Westchester, Illinois

For this role, you will be on-site M-T at the same clients sites in the Chicago area to provide on-site IT support. Middleground Technologies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, sex/gender (i...