SUMMARY :
The Patient Access Specialist functions in a patient communication role, located in a call center setting. Facilitates patient access to care through registration, scheduling, and recording of patient communications.
Must be committed to excellent communication and delivering an exceptional patient experience.
PREFERRED QUALIFICATIONS :
Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public;
excellent communication / phone skills; computer / typing skills; medical office experience preferred, knowledge of medical terminology, ability to maintain composure in a fast paced work environment
PHYSICAL GUIDELINES :
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day;
motor coordination and complete manual dexterity; articulate speech, visual acuity; ability to hear.
NOTE :
This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.
Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
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