Customer Service Specialist

LHH Recruitment Solutions
Richmond, VA, US
$19-$21 an hour
Full-time

Job Description

Job Description

LHH is currently recruiting for experienced Customer Service Specialists for a temp-to-hire opportunity with our client in Richmond, VA.

The ideal candidate will have 3+ years of experience handling complex inbound calls. Financial services or banking experience a plus, but not required.

High School diploma or GED required. Background check required. Hybrid opportunity with initial training period fully in-office.

Managing calls in a high-volume inbound call center

Performing multiple verification steps to ensure that information is only shared with authorized individuals

Answering questions, providing relevant information, and resolving customer issues

Thoroughly documenting all details of calls

Pay Details : $19.00 to $21.00 per hour

Search managed by : Audrey Bevel

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.

lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
  • 3 days ago
Related jobs
Promoted
LHH Recruitment Solutions
Richmond, Virginia

LHH is currently recruiting for experienced Customer Service Specialists for a temp-to-hire opportunity with our client in Richmond, VA. Financial services or banking experience a plus, but not required. Answering questions, providing relevant information, and resolving customer issues. ...

Promoted
Apple
Richmond, Virginia

As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience ...

Promoted
Grease Monkey Chesterfield
Richmond, Virginia

The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Our Grease Monkey Cer...

American Income Life AO
VA, US
Remote

Unleash Your Potential: Ignite Your Insurance Career! Are you ready to spark a revolution in your career? Step into the exhilarating world of insurance with our booming company, where your ambition fuels our unstoppable growth.We’re on the lookout for extraordinary individuals to join our vibr...

Professional Career Solutions
Richmond, Virginia

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...

Grease Monkey Chesterfield
Richmond, Virginia

The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Our Grease Monkey® Ce...

WestRock
Richmond Innovation Design Ctr, VA

The Specialist, Customer Service is responsible for the management of assigned customer accounts. The Specialist, Customer Service will communicate with customers, sales, transportation, mills, technical associates, claims, billing, and credit departments. This requires developing relationships with...

Promoted
FedEx Office and Print Services
Mechanicsville, Virginia

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...

Promoted
Teleperformance
Richmond, Virginia

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best ...

Promoted
Carmax
Midlothian, Virginia

You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders....