Job Description
Job Description
LHH is currently recruiting for experienced Customer Service Specialists for a temp-to-hire opportunity with our client in Richmond, VA.
The ideal candidate will have 3+ years of experience handling complex inbound calls. Financial services or banking experience a plus, but not required.
High School diploma or GED required. Background check required. Hybrid opportunity with initial training period fully in-office.
Managing calls in a high-volume inbound call center
Performing multiple verification steps to ensure that information is only shared with authorized individuals
Answering questions, providing relevant information, and resolving customer issues
Thoroughly documenting all details of calls
Pay Details : $19.00 to $21.00 per hour
Search managed by : Audrey Bevel
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.
lhh.com / us / en / candidate -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance