Director Quality & Safety

The Director Quality and Safety is responsible for the development, management and evaluation of strategies, standards and programs addressing quality, patient safety and clinical performance.

The Director executes programs focused on the delivery of safe, high quality healthcare and improved patient outcomes. INTEGRIS is an Equal Opportunity / Affirmative Action Employer.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave.

The Director of Quality and Clinical Innovation responsibilities include, but are not limited to, the following :

• Directs the development and application of clinical, quality, safety and infection control guidelines and procedures.
• Develops and directs the clinical training curriculum and education programs.
• Designs workflow around best practice for optimization of EHR adoption, standardization, and clinical outcomes.
• Oversees the clinical requirements necessary to maximize payor financial incentive programs through the achievement of quality metrics, HEDIS measures, STAR, NCQA and other applicable quality standards.
• Defines processes to promote evidence-based medicine, report on quality and coordinate care for patient centered care delivery.
• Guides development of performance measurement metrics to ensure achievement of clinical performance standards.
• Directs the programs and requirements and ensures compliance for The Joint Commission accreditation.
• Develops quality of care standards and performs monitoring and reporting of adherence.
• Supports the development of innovative care delivery models to include Patient-Centered Medical Home and Accountable Care Organizations.
• Directs the care coordination program to facilitate the provision of comprehensive health promotion and chronic disease management.
• Guides the overall development and implementation of population health management programs.
• Coordinates and organizes Quality Committee in conjunction with the Medical Director of Quality.
• Collaborates with leadership team to address quality and safety deficits.
• Cultivates and maintains professional relationships with primary customers including medical directors, physicians, patients, vendors and external entities to foster opportunities for improvement in quality metrics, enhanced patient experience and to positively impact core clinical measures.
• Completes employee performance appraisals, coaches and develops staff and addresses performance concerns.
• Develops and manages budget and ensures fiscal accountability and achievement of financial goals and results. Reports to the Administrative Director of Physician Services.

This position may have additional or varied physical demand and / or respiratory fit test requirements.

Please consult the Physical Demands Project SharePoint site or contact Risk Management / Employee Health for additional information.

Hazards are minimal if safety precautions are utilized. Exposed to frequent interruptions, handling multiple duties at once, constant communication with physicians, health plan staff, clinic managers and personnel.

• All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
• BSN or ADN or other clinical degree is preferred along with 5-7 years’ experience as a practicing clinician in the area of oversight (acute or ambulatory setting) preferred.
• 10 years of experience in quality improvement and The Joint Commission accreditation.
• Previous experience with EHR configuration and optimization.
• Knowledge of CDC, OSHA, NCQA and HEDIS guidelines.
• Experience in statistical analysis, spreadsheet applications and formal presentations.
• Must be able to communicate effectively in English (Verbal / Written).
30+ days ago