Training Supervisor

VirtualVocations
Brooklyn, New York, United States
Full-time

A company is looking for a Virtual Training Supervisor.Key Responsibilities : Inspect, monitor, coach, and develop a team of Customer Service Representatives to achieve performance objectivesDeliver engaging training to new and existing employees, promoting knowledge transfer and skill applicationAssist with administrative tasks, observe Training Coaches, and provide feedbackRequired Qualifications : High school diploma with some post-secondary education preferredOne to two years of supervisory and training experience in a business or call center environmentProven leadership, teaching, and creative problem-solving skillsProficiency in Microsoft Office products and training tools / technologyAbility to work varying schedules and handle multiple tasks effectively

30+ days ago
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