Test Center Administrator (part-time) - Community Based Testing Center

West Virginia University
Morgantown, West Virginia, US
Full-time
Part-time

Description

The Community Based Testing Center at West Virginia University is currently accepting applications for a Test Center Administrator.

About the Opportunity

This position administers on-line testing in a high security office. A testing environment is intense, offers opportunity to exercise problem-solving skills under pressure, significant contact with public;

maintain confidentiality for clients. Attendance requirements are inflexible, and position will work some Saturdays and evenings.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits at a pro-rated basis, including :

  • Paid holidays ()
  • Annual leave (vacation) days per year
  • Sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments.

Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)

  • WVU offers a range of (this position is a benefits-eligible non-classified staff position)
  • 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks.

Looking for? Check out retirement health insurance benefits, retirement income, and FAQ’s.

Wellness programs

What You'll Do

Administer exams, continuous monitoring of candidates, verifying identity, digital photographing, thumb printing, maintain working knowledge of all Prometric practices, policies, and procedures, protect security of software and testing equipment, identify and report irregularities at testing center, communicate with Prometric’s technical department, and maintain training and certifications on all Prometric equipment.

Biometric Fingerprinting and Identification scanning. Operation of Biometric Web cam.

Greet candidates, convey instructions, verifying id validation, collecting, and filling documents, Security of opening and closing testing center, maintain office supplies, resolve candidate issues and or building problems, Clean and maintain office and testing room.

Pay Grade : 10

Work Hours : Hours per Week; shift varies

Qualifications

  • High School Education or equivalent.
  • A minimum of one (1) year of experience involving : Experience dealing firmly with public.Verbal skills to communicate effectively.

Organizational skills demonstrated in a professional environment.Experience dealing with culturally diverse candidates.Experience in a testing environment preferred.

  • Verbal skills to communicate effectively.
  • Ability to read and interperate operational documents.
  • Ability to compose and send routine reports and correspondence.
  • Willingness and ability to work well in the intense expedite check-in procedures; contend with multiple telephone calls, callbacks and registrations.
  • Cope with demanding thorough and continuous monitoring of testing room.
  • Computer literacy, basic understanding of computer hardware and software; multi-tasking; communicate with Prometric technical support, ability to handle highly secure confidential information and compliance issues.
  • Ability to handle emergency situations.
  • Dress code is professional.

Requirements

  • Must pass the Test Center Administrator after 60 hours of onsite training.
  • Requirement for all Prometric Testing Centers - Each TCA must be certified.
  • 30+ days ago
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