Security Operations Manager
Chicago, IL days / week onsite in the loop ( days work from home)
Summary :
This is a newly created position due to expansion of our IT Security team, that will report directly to the CISO, where you will have a couple direct reports to start, with a growing team over time.
This is a hands-on team management position, that will be managing Network Security, Firewalls, Anti-Virus, MFA, DLP, SIEM, Vulnerability Management and Cloud Access Security Broker (CASB).
From a technology perspective, we are a Microsoft and Cisco shop, using other security tools outside of these partners.
What you'll be ddoing
- Deploy and support security operations tools, processes and procedures to ensure the continuous delivery of a secure computing environment across the enterprise.
- Manage network based security components including firewalls and Secure Access Secure Edge solutions.
- Lead / participate in security incident management, as necessary.
- Lead the Security Operations team ensuring the development of team work plans, assigning tasks and projects to team members, managing team work flow and tracking over-all project status and goal achievement.
- Manage the recruitment, hiring, development and performance oversight of Security Operations team members.
- Manage the teams' change and problem resolution activities with an emphasis on timely delivery / resolution.
- Provide continuous improvement through methods such as root cause analysis to improve efficiencies and resolve problems.
- Partner with other teams to evolve policies and procedures in response to changing business, industry and organizational needs.
- Manage inventories and manage and / or provide input to annual budget.
- Develop and propose technical solutions and other materials to various teams within the organization.
- Communicate and collaborate effectively with peers, management, vendors, and other stakeholders to meet goals.
- Draft and implement critical processes and procedures based on industry best practices. Define, document and measure attainment of service level objectives.
Drive the documentation of processes and procedures.
- Provide support afterhours, when necessary, and respond to afterhours requests via Blackberry.
- Personally execute hands-on project / process steps relating to the implementation and ongoing administration of the security infrastructure.
Skills we're seeking
- years of experience with IT Security Operations The more experience with our relevant areas the better : Network Security, Firewalls, Anti-Virus, MFA, DLP, SIEM, Vulnerability Management and Cloud Access Security Broker (CASB).
- years of experience with team management / lead experience
- Must have experience managing direct reports
Nice to haves
- Experience working with Azure cloud security
- Experience with Cisco network security
- Experience with Directory Services such as Entra, Active Directory, LDAP, or Okta Universal Directory
- Experience with Privileged Access Management (PAM) solutions
- CISSP Certification or other relevant security certiifcations
- Bachelor's Degree or Master's Degree in an IT or Security related field
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