Job Description
Job Description
Do you believe that all it takes is a little communication and a smile to solve most problems?
Are you passionate about introducing solutions to clients they haven't even been aware of?
Are you ready to grow your career and work for a company that you believe in?
Three times yes? Then we need to meet you!
Polar Marketing is looking for a Client Support Associate to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry.
As the Client Support Associate, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion.
Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up.
What You Will Accomplish Every Day :
- Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
- Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
- Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
- Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline
- Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
- Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
- Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team
What You Bring to the Role :
- Bachelor's degree from accredited college or university
- 2-4 years of experience working in the business-sphere in a client-facing role
- Team player able to work effectively and collaboratively to meet goals and client deadlines
- Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly
- Thrive in a fast-paced, entrepreneurial environment
- Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team
Powered by JazzHR
L6Gtcux9QH
Client Support Associate
Polar Marketing is looking for a Client Support Associate to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Client Support Associate, you will fuel the client's excitement as their direct point of contact. Work ...
Client Support Associate
We immediately need a Client Support Associate to assist with both our new and existing nonprofit clients. Our Client Support Associate team puts their creativity and devotion to the test every day by creating new and innovative ways of expanding our charity partner’s impact. The Client Suppor...
Client Support Associate
What You Will Accomplish Every Day: Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values Apply knowledge of products and services to successfully process tasks and requests to meet client expectations Work cross-f...
Client Support Associate
Client Support Associate Responsibilities: Communicating with clients and potential donors during fundraising events Creating maximum exposure to generate increased revenue for our charity partners Learn all marketing strategies and attend educational training for professional growth Att...
Customer Support Specialist
Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. Job Description: Do you genuinely enjoy making a difference in th...
Retail Sales Associate Part Time
So, as a PetSmart sales associate, you may be cross-trained in the following areas:. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. ...
Retail Seasonal Sales Associate-Winrock Town Center
Join the team as a seasonal sales associate this holiday and help spread cheer! In this role, you will be the face of Bath & Body Works understanding our customers needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and con...
Client Service Associate
In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! As part of our tax team you ...
Customer Service Associate
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Reply to incoming calls from customers including products and service questions, general information, and complaints. Schedule pest control services and coor...
Sales and Customer Service Representative
As a market leader, we are seeking a motivated and enthusiastic entry-level Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will play a pivotal role in assisting our sales team to drive revenue and meet targets through effective campaig...