Pre-Sales Engineer, Mobile Video (West Region) - US Remote

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer.

Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem.

That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view.

We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help.

The work we do here matters.

Department Overview

The Pre-Sales Engineering Team is a segment of Motorola Solutions' mobile video business. Our team focuses on designing, demoing, and deploying body-worn cameras, in-car video systems, License Plate Readers (LPRs), and digital evidence management system (backend software) for Government and Public Safety customers.

Job Description

The position of the Mobile Video Pre-Sales Engineer is to work independently and in partnership with the Public Safety Mobile Video sales, engineering, product management, proposals, pricing, and system implementation teams to provide technical responses for budgetary, sole source and competitive bid responses within a clearly defined time period.

The Pre-Sales Engineer acts as the owner of the technical solution for a customer design. The position requires the ability to analyze and design complex solutions that meet the customer's needs.

The Mobile Video Pre-Sales Engineer will also be responsible for deploying customer evaluations and demoing Mobile Video products.

This position requires travel (50%-75%) and is considered a secondary customer facing position. This position reports to the Pre-Sales Engineer Team Leader.

Responsibilities include but are not limited to :

• Responsible for being the technical solution owner of budgetary, competitive, and sole source proposal responses.
• Assist in providing point-by-point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses.
• Provide hardware and software recommendations based on customer requirements.
• Provide solutions description and system configuration diagrams.
• Provide bill of material for software, hardware, and non-standard third party applications.
• Identify interface requirements and solicit system implementation team for design.
• Conduct customer-facing technical requirements discovery sessions for estimation and configuration (conference call or in person).
• Build relationships with sales, internal engineering, system integration, proposal, pricing, and key technical subject matter expert teams within the organization.
• Develop a functional and technical understanding of all Mobile Video products.
• Work with the customer and the sales team to deploy product evaluations as necessary.
• Ability to provide customer product training (both in-person and virtual).
• Proficient with Microsoft Word, PowerPoint, Excel, and Visio.
• Travel as needed to include but not limited to the following : Technical Training, Regional Sales Meetings, Customer Demonstrations, Onsite Customer Meetings, Trade Shows.

Specific Knowledge / Skills :

• 5+ years of Public Safety software application system implementation experience.
• Computer hardware sizing, configuration, and implementation experience.
• TCP / IP computer networking and design experience.
• Ability to pass a background check and / or security clearance for a customer as necessary.
• Experience reading and writing interface requirements.
• Wireless Networking (WLAN) background.
• LTE Network Modem / Router background (Sierra products a plus).
• Basic knowledge of License Plate Recognition (LPR).
• Technical writing experience and the ability to deliver technical information to a non-technical audience.
• Basic knowledge of Radio Voice Communications Networks.
• Basic knowledge of Motorola Solutions Public Safety Applications.
• Knowledge of Public Safety operations.
• Virtual system implementation and design including both server and desktop virtualization.
• Windows Server (OS, SQL) familiarity.
• VMWare familiarity.
• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Basic Requirements

• High School Diploma or equivalent.
• 4+ years of networking experience.
• Must be able to obtain background clearance as required by government customer.

Travel Requirements

50-75%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Our U.S. Benefits include :

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

To request an accommodation, please email [email protected].

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Remote working / work at home options are available for this role.