Night Auditor

Position : Night Auditor- Full Time

Reports to : Rooms Division Manager & Security Manager

Job Purpose : Close current operating day and open the new operating day, to ensure proper accounting & resort management.

Job Summary : Welcomes and registers guest, establishes credit, directs guest to room, relays messages, answers questions about services, flips system to the new operating day, maintains and updates records, obtains payments.

Duties

• Willingness to accept the most effective roll.
• Welcomes guest by greeting, answering questions, responding to requests.
• Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.
• Establishes credit by verifying credit cards or obtaining cash.
• Directs guest to room by showing location on Resort map.
• Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc.
• Provides concierge duties to guest by answering inquires regarding resort and other services guest may require, such as entertainment, shopping, business, and travel.
• Works the Night Audit Processes to close the current operating day and to begin the new operating day.
• Closes current day credit card batches to ensure proper processing of payments.
• Runs necessary system reports, and records information on a spreadsheet for Accounting.
• Contributes to team effort by accomplishing projects / tasks as needed.
• Completes nightly task list to prepare team for upcoming day.

Qualifications

• Effective communication skills
• Detail oriented
• Customer focused.
• Hospitality / Front Desk Experience preferred, but not required.
• High School Diploma or equivalent experience.
• Ability to work 3rd shift. (11pm-7am)

Physical Requirements

• Lift up to 10 lbs.
• Sit and / or stand long periods.

About Blue Harbor Resort & Conference Center :

Blue Harbor Resort & Conference Center sprawls across 12 acres of Lakefront property, boosting stunning surroundings and views of Lake Michigan.

Blue Harbor Resort & Conference Center is located in Sheboygan, Wisconsin. Both the Resort and the community is a true destination.