JOB SUMMARY
Service / Program coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal / State Regulations and Managed Care Organization (MCO) program rules.
They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that client’s needs change.
This position is 3 days in office and 2 days working from home.
JOB DUTIES
- Maintain and coordinate a caseload of clients enrolled in Medicaid programs
- Coordinate clients’ in-home care needs in compliance with Federal / State Regulations, Managed Care Organization (MCO) program rules, and contract requirements
- Assist with daily intake and referral processes to ensure positive business growth and development
- Promote cohesiveness in the office environment
- Support day-to-day operations and client advocacy
- Ability to meet position requirements with little direct oversight
- Collaborate with stakeholders regarding the delivery of services
- Effective written and verbal communicator
- Comply with applicable legal requirements, standards, policies, and procedures
- Demonstrate dependability
- Demonstrate effective problem-solving and decision-making skills
- Exhibit computer efficiency
- Handle complex service programs and special projects
- Market services to referral sources as needed
- Maintain necessary skills and knowledge to coordinate workflow
- Participate in professional development and training activities
- Prioritize and multitask effectively
- Provide excellent customer service to internal and external clients
- Represent the company at stakeholder meetings, health fairs, and provider fairs
- Enroll clients and employees in services, web portal, and EVV systems as needed
- Conduct necessary client assessments and home visits as required
- Bilingual preferred in various locations
- Answer and make phone calls and occasional video calls
- Other duties as assigned
QUALIFICATIONS
- 1 year of previous experience working with individuals with disabilities or the elderly preferred
- Combination of education and experience
- Employees must provide their own reliable internet if working a remote / hybrid position
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday.
The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Grant and Contract Coordinator Lead, Financial Services Division
The Attorney General's Office is recruiting for a permanent full time Grant & Contract Coordinator Lead in the Financial Services Division. This unit processes employees' travel vouchers, vendor invoices, purchase orders, manages agency inventory, partners with the state and federal auditors, accoun...
Resettlement Inventory Coordinator
Jewish Family Service is a 129-year-old non-profit organization providing social services to individuals and families in the Jewish and greater communities of the Puget Sound region. Jewish Family Service is seeking an **Executive Assistant** to join our Executive Team. Jewish Family Service offers ...
Food Service Coordinator/ Leader
Food Service Coordinator/ Leader Food Service Coordinator/ Leader Summary Title:Food Service Coordinator/ LeaderID:1277Location:Washington, DC Description V-Tech Solutions, Inc. Food Service Coordinator shall monitor and evaluate Food Attendants of work assignments. Be able to demonstrate proficienc...
Branch Customer Service Coordinator - Redmond, Wa
Branch Customer Service Coordinator - Redmond, WA**. What our Customer Service Coordinators do:**. What we look for in our Branch Customer Service Coordinator:**. Job Category****:** Customer Service **Requisition Number****:** BRANC002759 Showing 1 location **Job Details**. ...
Fleet Services Coordinator
The Fleet Services Coordinator is responsible for managing the fleet services program, including scheduling preventative maintenance and repairs for Tribal vehicles, marine equipment, grounds equipment, and other mechanical assets owned by the Tribe. Strong written and verbal communication skills ar...
Service Coordinator
Service/Program coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. Collaborate with stakeholders regarding the delivery of s...
Analytics Project Coordinator - REMOTE
Data Science & Advanced Analytics team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!. The Analytics Coordinator also benefits from HSAG's desire to grow its staff into the. New HSAG coordinators are provided formal training in an assor...
Bilingual Service Coordinator- (Russian, Arabic, Cambodian, or Korean)
Service/Program coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. Collaborate with stakeholders regarding the delivery of s...
Community Involvement Coordinator
Experience in social services, senior services, housing, public relations, human services, education or similar field helpful. The primary functions of The Community Kitchen (TCK) Community Involvement Coordinator are to coordinate volunteers, plan and implement fundraising efforts, assist in the de...
Traveling Treatment Coordinator, Ortho
Our vision is to provide exceptional, lifelong, integrated oral healthcare services. At Gentle Dental, our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. From the first appointment to the last, our Treatment Coordinators lead patients to a happy an...