Senior Manager, Continuous Improvement

Job Summary

The Senior Manager, Continuous Improvement (CI) will work with every department in the company to assess, identify and improve operational and organizational performance.

The CI Senior Manager will lead communications with all employees regarding our True North journey and will lead multiple cross functional teams to Value Stream map at the company and department level.

They will lead Kaizen events, root cause analysis, significant amounts of digital process creation and enhancements and other continuous improvement efforts as delegated.

Responsibilities :

• Responsible supporting a culture of Lean and Continuous Improvement in the organization by inspiring change and leading by example.
• Develop and maintain both short and long-term best practices that tie our strategic imperatives.
• Act as a change agent, systematically driving the use of Lean to drive continuous improvement throughout the company.
• Identify and lead loss / waste elimination activities throughout the company.
• Facilitate problem solving activities to drive root-cause, sustainable solutions to prevent recurrence.
• Facilitate and lead project team(s).
• Provide guidance to organization leadership team on targeted projects and activities.
• Provide mentoring and guidance to all participants on projects and activities such as process mapping, value stream mapping, performance standards / metrics, ROI analysis, and project management.
• Develop and deliver meaningful communication and updates regarding initiatives including progress, risks, issues, mitigation plans, timelines, and success stories.

This includes sharing out the teams who participated and celebrating the accomplishments.

• Maintain and communicate key performance indicators / dashboards for Continuous Improvement.
• Maintain data base of projects, tracking and reporting progress and performance to key stakeholders.
• Provide thought- leadership and ensuring the identified solutions are scalable and sustainable.

Requirements :

• Advance knowledge of structured problem solving (Black Belt certification or similar experience)
• Demonstrated proficiency in structured problem-solving tools (Statistical Process Control, Kaizen, Process Mapping, 5S, Fishbone, etc.)
• Change agent with strong credibility and influence while working in cross functional teams
• High level proficiency in multiple programming languages and support / development of similar tool sets
• Experience leading and influencing a team with common or shared goal, providing direction and coaching for performance and development
• Project management skills including scoping, problem statements, goal definition, and timeline management
• Experience with performance metrics and process improvement
• Excellent interpersonal communication, time management, presentation, and organizational skills with the ability to handle changing priorities and use of good judgement
• Must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
• A self-starter who is flexible, collaborative, and innovative
• Ability to perform tasks concurrently with ease and professionalism
• Strong work ethic, integrity, and commitment to excellence
• Must be willing to travel within the US and Internationally
• Strong ability to effectively prioritizes tasks based on company and department goals
• Excellent oral, written communication, and interpersonal skills needed to work with teams both within the US and Internationally
• Ability to make recommendations that continuously improve policies and procedures
• Proficient in Excel, and or a database application
• College degree with 5-7 years of work experience of listed responsibilities is preferred. Okay to replace work experience for college degree.
• Continuous Improvement training and certification a must

$100,000 - $140,000 a year