Engineering Operations Manager

Engineering Operations ManagerJob Category : Project and Program ManagementTime Type : Full timeMinimum Clearance Required to Start : SecretEmployee Type : RegularPercentage of Travel Required : Up to 10%Type of Travel : Continental US*

CACI is seeking an innovative Engineering Operations Manager to lead a team of cross functional and technical professionals to support the Department of Department of the Air Force (DAF) Enterprise Information Technology as a Service (EITaaS) program.

This role is based in Chantilly, VA and offers the opportunity to work with a team of seasoned staffing, technical, and program management professionals who thrive on supporting our client's mission and growth objectives.

More About the Role :

The Engineering Operations Manager will be responsible for leading, designing and implementing engineering operational governance, process and procedures.

May assist clients’ technical operations with designing and implementing a 24 / 7 Command and Control Monitoring services for all device endpoints.

Responsible for providing recommendations on how to align short- and long-term engineering operational strategy, performance measures and fiscal impact.

You will have the following :

• Excellent communication skills, both verbal and written and must be able to effectively interface with management of all levels.
• Experience establishing and implementing strategies to achieve business results
• Experience establishing shift rotations for 24 / 7 operations
• Experience working with SOC, NOC, ESD, and senior leadership (both internal and Government)
• Ability to manage frequently complex and broad-based solutions that impact areas outside of immediate responsibility
• Possess the ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership
• Familiarity with the System Engineering Life Cycle or System Development Life Cycle
• Current Secret security clearance

Responsibilities :

• Assess a diverse operational landscape and determine industry best practices using information technology tools for automation and orchestration.
• Work and architect with multiple partners in a hybrid computing environment to ensure operational efficiencies across all platforms.
• Assess and plan for the organization’s future needs.
• Prepare governing principles and standards to guide future decision making pertinent to operational domain.
• Determine appropriate operational controls, tools and processes that supplement and enhance the organizations compute environment.
• Partner with IT Leadership team to lead delivery operational metrics.
• Provide guidance and counsel to IT executives and key members of the company leadership team.
• Remains current on endpoint monitoring technologies, architecture and operations trends.
• Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management.
• Interview experienced candidates.
• Perform daily standups delivering operational health metrics to various stakeholders
• Establish SOP’s and Policy on operational reporting and after action reports
• Lead and design robust change management practices for operational control of all DAF endpoints
• Lead and manage the daily activities of Tier 2 administrations, watch floor operators, and support engineers

Required Skills :

• Experience leading architecture and design of highly scalable, available, and elastic solutions that implement industry best practices.
• Expert in leading Operational excellence in projects of large-scale.
• Expert in leading technical migration, integration and consolidation activities.
• Prior Management experience leading large-scale initiatives.
• Ability to develop point papers, briefings and presentations, and make formal oral presentations of these materials to all levels of government personnel.
• 15+ years of experience in at least two IT disciplines (enterprise architecture, IT operations, solution architecture, data architecture, application development, infrastructure).

Bachelor’s degree in relevant field my be substituted for 5 years of relevant experience; Master’s degree in related field may be substituted for Bachelor’s degree and 3 years relevant experience.

• 5 years’ experience in service management technologies in a fast-paced enterprise environment.
• Experience implementing and tracking service level or metrics reporting.
• Experience developing best practices for production support and governance.
• Experience overseeing operational management policies and procedures.
• Prior experience providing operational management and support across wide geographical area(s).

Desired Skills :

• Relevant DoD Cyber Security focused experience
• Financial background / experience
• Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Business Administration / Accounting, or other relevant field.

What We Can Offer You :

• We’ve been named a Best Place to Work by the Washington Post
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive benefits and learning and development opportunities.
• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
30+ days ago