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Telecom Customer Service Representative

VirtualVocations
Fort Worth, Texas, United States
Full-time

A company is looking for a Telecom Customer Service Representative to provide support to users regarding telecommunications networks and systems.

Key ResponsibilitiesRespond to end user inquiries and resolve problems associated with telecommunications networks and systemsIsolate problem sources and collaborate with internal teams and vendors for resolutionDevelop and maintain documentation of all activities related to user supportRequired QualificationsHigh school diploma or equivalentSix months to one year of experience in telecommunications or applications programmingBasic knowledge of telecommunications equipment and systemsProficient in using various software packages, including Microsoft OfficeAbility to manage multiple tasks / projects and deadlines simultaneously

1 day ago
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