Job Summary
CNY Diagnostic Imaging is expanding our clerical team! We are looking for a detail oriented, dependable individual who has a positive, compassionate and energetic attitude with professional phone and customer service etiquette.
This individual will be cross trained as a medical receptionist and in scheduling. Willing to travel between offices as needed.
Our ideal teammate :
- Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
- Will work under general guidance with some expectation of autonomy.
- Has excellent verbal and written communication skills and strong attention to detail.
- Has the ability to prioritize tasks and to delegate them when appropriate.
- Acts with integrity, professionalism, and confidentiality.
- Can work in a fast-paced, patient focused environment with heavy call volume.
- Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist
- Greet and register patients in a fast-paced radiology facility.
- Answer telephone calls.
- Accurately schedule multi-modality radiology studies.
- Enter / confirm patient demographics and insurance information in the patient medical record.
- Verify patient insurance eligibility.
- Work as a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
- Deliver exceptional customer service.
- Respond to requests for information in a timely manner.
- Confirm appointments / preparations.
- Adhere to safety protocols.
Education and Experience
- High School degree or equivalent.
- Minimum of 1 year of prior medical receptionist experience.
- Computer skills
What We Offer
- Immediately accrue PTO as you work! (Full Time)
- 7 Observed Holidays
- Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
- 401(k) Retirement plan
- Employee Assistance Program
Position Type / Expected Hours of Work
- Full Time
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