IT Operations / Systems Management

Mojo Trek
MI, United States
Full-time

Company Description :

Mojo Trek, an Inc. 5000 company, delivers an unparalleled technology recruitment experience, grounded in transparency and integrity.

From midsize technology innovators to Fortune 50 powerhouse corporations, we help our clients build technology teams that make a difference.

In addition to our strong presence in the Midwest and New York, we maintain an international footprint that enhances our ability to serve clients on a global scale.

Job summary :

The DevOps Engineer II works within the US Technology group and cross-functionally with other IT groups. These Engineers have responsibility for the operability of IT systems involved in Point of Sale and other core store functions.

Main responsibilities :

  • Leading system problem solving efforts alongside the development and / or support teams.
  • Designing and implementing Splunk dashboards for effective application and system monitoring.
  • Defining, developing and maintaining PowerShell automation scripts.
  • Proactively identifying and resolving system issues impactful to business operations.
  • Leading or participating in the triage and resolution of critical, high visibility system impacts.
  • Ensuring application and system configuration compliance for their systems.
  • Participating in the operational grooming of store software pilots.
  • Coordinating software deployments for their Point of Sale systems.
  • Delivering store technology operational insights to other IT groups.
  • Analyzing systems and procedures to identify value add improvement opportunities.
  • Teaching Support teams proper support procedures and techniques.
  • Working with project teams on new solutions or technologies being developed for stores and ensuring a smooth transition to operations.
  • Provide technical support and operations training to team members.
  • Documenting support standards and procedures.

Job requirements :

  • 5+ years in IT Operations or Systems Administration / Management
  • Experience with blended Microsoft and Linux infrastructures, preferably at the enterprise level
  • Experience in software deployment tools and solutions
  • Experience in configuration management tools and solutions
  • Expertise and experience in system monitoring and analysis using Splunk or similar log analyzers
  • Expertise and experience in Windows triage and support
  • Solid understanding of IP networking and VLANs
  • Strong experience with PowerShell, DSC or other Infrastructure as Code frameworks
  • Experience with virtualization platforms, or containerized workloads such as, Hyper-V, VMWare ESXi / Vcenter, Docker, containers.
  • Experience managing and supporting ChromeOS and Google Workspace
  • Experience in cloud computing such as, Azure, AWS, GCP
  • Experience in Linux distributions such as, RedHat, SUSE, Ubuntu
  • Process development and process improvement knowledge, such as Lean Six Sigma
  • Some project management experience
  • Ability to participate in 24x7 On-Call rotation
  • 15 days ago
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