Director, Merchandising & Editorial

About the Role

Roku’s Content Merchandising team is seeking a seasoned leader in the digital entertainment space to shape and drive Roku’s Content Merchandising & Editorial strategy across the company’s global platform.

This role will be a key member of the GMM leadership team, reporting into the VP of Growth Marketing and Merchandising, and will oversee a team of merchandisers, located around the world, to design and support over 250+ unique surfaces.

This role will partner closely with leaders from Roku’s Product, Engineering, UX, Content, and Subscriptions teams to develop, launch and maintain a portfolio of discovery destinations and promotional campaigns that support our business goals and meet the increasingly complex needs of Roku’s users.

Candidates must have a robust leadership skillset and be able to comfortably flex between managing a high performing team, building product roadmaps, developing editorial strategies, troubleshooting engineering and operational issues, and distilling and presenting complex analyses for executive audiences.

The work is innovative and impactful, yet complex, so candidates must be able to problem solve and make data-driven decisions, all while maintaining sound editorial judgement and operating in a highly cross-functional and collaborative environment.

What You'll Be Doing

• Develop and evangelize the global content merchandising & editorial vision and strategy to support Roku’s strategic KPIs
• Create annual, quarterly, monthly and daily editorial plans to support high impact content, product and sales initiatives
• Oversee and ultimately own the execution of timely, high quality, integrated merchandising campaigns
• Partner with Product and Engineering to build a portfolio of tools and infrastructure to scale the reach and impact of merchandising placements, leveraging Machine Learning and AI
• Create and execute experimentation frameworks to support testing and learning, as well as overall measurement and optimization of Merchandising campaigns
• Refine and innovate on the Merchandising playbook based on user behavioral trends, shifts in engagement data, new product features, or fluctuations in performance of various merchandising tactics
• Build and lead a team of global merchandisers focused on all of the above

We are excited if you have

• 10+ years’ experience in the digital entertainment space, working in content merchandising and editorial promotional strategy and operations
• Experience leading and growing teams with a diverse set of backgrounds, skills and experience-levels
• Passion for all things content including movies, TV shows, sports, live events, music and more
• Robust experience and comfort working with technical teams, including engineering, product and operations, on launching products, services, and internal tooling / infrastructure
• Strong written and verbal communicator, equally effective in presenting to senior executives, external partners, and internal stakeholders
• Deep understanding of content analytics, experimentation and making data-driven decisions
• Experience working with various content management systems to track rights, availability, metadata, assets, pricing, subscription tiers, and placements within the UI
• A self-starter who thrives in ambiguity, and embraces continuous learning and improvement

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Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families.

Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k) / pension).

Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.

It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own.

We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check.

We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams.

We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust.

In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea.

We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.