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Field Service Case Manager

VirtualVocations
Fort Worth, Texas, United States
Full-time

A company is looking for a Field Performance Coordinator responsible for coordinating effective execution of field service work.

Key ResponsibilitiesCoordinate with field crews and support teams to ensure job readiness and completionServe as a point of contact for customer communications regarding field service activitiesPrioritize customer escalations and adjust schedules based on job prioritiesRequired QualificationsHigh school diploma or equivalentMinimum of 2 years of relevant work experience in customer service, scheduling, or case managementBasic knowledge of solar installation, construction, and / or roofing preferredStrong CRM experience, preferably with SalesforceProven track record of success in team environments

8 hours ago
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