Job Details
Description
Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform.
We streamline everyday tasks while improving performance, engagement, and safety fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence.
We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth.
Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We’re proud of our values-forward culture that offers our people :
Mission-oriented work
Diverse and inclusive culture
Competitive Compensation & Bonuses
Comprehensive Insurance Plans
Mental and Physical Health Support
Work-from-home flexibility
Fitness Center Reimbursements
Streaming Good time off for volunteering
Wellness workshops
Buddy Program for new HealthStreamers
Collaborative work environment
Career growth opportunities
Continuous learning opportunities
Inspiring workspaces to collaborate and connect with other HealthStreamers
Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow.
We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day.
For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA.
Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals.
As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and / or federal law.
Position Information
Position Overview
Manage successful implementation of HealthStream's software products. Analyze existing and future-state business needs to design project schedules and implementation plans to exceed client expectations.
Responsible for ensuring resolution of project issues associated with successful implementation. Maintain project documentation for key stake holders, Implementation Specialists, project team members, and client resources including but not limited to meeting minutes, project schedules, status updates, and acceptance documentation.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
Develops implementation project plans and scope of work appropriate for each implementation project.
Manages software implementation projects and the resources necessary to ensure a smooth transition with multiple clients simultaneously.
Reviews commitments for technical services, training and project management, ensuring that all commitments are executed according to contractual obligations
Understands and identifies software functionality to support client business objectives.
Coordinates all technical services including data transfer and installation between client and Verity.
Reviews hardware recommendations and coordinates software installation process.
Proactively escalates any client- or HealthStream-caused time delays or needs for additional resources beyond the contractual commitments.
Ensures that an effective training program is planned and executed.
Develops and maintains implementation documentation and communicates status and concerns to Manager, key stakeholders, project sponsors, and project team.
Performs related duties as required in support of client service goals.
Qualifications
Requirements
Bachelor’s degree in related discipline
PMP certification a plus.
2+ years of experience leading software implementation projects; healthcare experience highly desirable.
Experience with Microsoft programs including but not limited to MS Project, Word, Outlook, Excel, SharePoint, and PowerPoint.
Experience with web conferencing software.
Qualifications
Must have excellent oral and communication skills.
Excellent project management skills.
Excellent organization skills.
Excellent task management and documentation skills.
Poses strong interpersonal and relationship management skills with the ability to influence others to achieve desired results.
Ability to meet deadlines; manage multiple tasks simultaneously and keep track of details.
Able to work effectively with various teams of different backgrounds
Able to manage multiple client relationships simultaneously.
Have a demonstrated affinity for technology.
Meticulous attention to detail to create and maintain documentation
Able to maintain professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals.
Ability to travel 40% of the time.
Extensive phone and computer usage.
Could lift up to 20 lbs.
Benefits
HealthStream offers a comprehensive benefits package to eligible employees, including :
Medical, Dental and Vision insurance
Paid Time Off
Parental Leave
401k and Roth
Flexible Spending Account
Health Savings Account
Life Insurance
Short- and Long-Term Disability
Medical Bridge Insurance
Critical Illness Insurance
Accident Insurance
Identity Protection
Legal Protection
Pet Insurance
Employee Assistance Program
Fitness Reimbursement
Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.
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