Job Description
Job Description
We are offering a unique position located in the Woodbridge, New Jersey area. The role is for an Amazon Sales Specialist who will be part of our client's dynamic team.
The job function involves a range of duties including processing customer applications, maintaining customer records, and resolving customer inquiries.
The individual will also monitor customer accounts and take appropriate action.
Responsibilities :
- Efficiently process customer credit applications, ensuring accuracy at all times.
- Maintain comprehensive and up-to-date customer credit records.
- Resolve customer inquiries promptly and professionally, providing excellent customer service.
- Monitor customer accounts regularly, identifying and addressing any issues.
- Take appropriate action on customer accounts as needed, following organizational guidelines and procedures.
- Develop and maintain a thorough understanding of Amazon’s sales platform to optimize sales.
- Collaborate with the marketing team to develop strategies for boosting Amazon sales.
- Analyze sales data from Amazon to identify trends and potential opportunities.
- Conduct regular reviews of Amazon product listings for accuracy and optimization.
- Maintain a strong knowledge of new and existing products to effectively promote sales on Amazon.
- Proficiency in sales, with a proven track record of exceeding targets
- Strong understanding of Amazon sales strategies and marketplace
- Excellent communication and interpersonal skills
- Ability to analyze sales data and make strategic decisions based on findings
- Proficient in using sales software and tools
- Detail-oriented and highly organized
- Ability to work independently and as part of a team
- Knowledge of marketing and PR strategies
- Ability to adapt to a fast-paced and dynamic work environment
- A proactive approach to problem-solving and decision-making
- Knowledge of current e-commerce trends and market conditions
- Ability to build and maintain strong relationships with customers
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Willingness to continually learn and adapt to new sales strategies and tools
- Strong negotiation skills and the ability to close deals efficiently
- High level of professionalism and integrity in all customer interactions
- Excellent time management skills with the ability to prioritize tasks effectively.
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