Full-Time Store Support Lead

Kohl's
Hyde Park, US
$14,45 an hour
Full-time

About the Role

As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store.

You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency.

What You’ll Do

Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team

Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines

Refresh and maintain associate common areas and office areas to support a safe and engaging work environment

Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices

Assist in monitoring shortage impacting best practices by completing the Spotlight Audit and sharing the results with store leaders

Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met

Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios

Communicate and guide store technology issues through resolution

Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues

Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

Accomplishing multiple tasks within established timeframes

Training, monitoring and reinforcing company policies, procedures, standards and guidelines

Maintaining adherence to company safety policies for the safety of all associates and customers

Other responsibilities as assigned

What Skills You Have

Required

Must be 18 years of age or older

Limited travel to support new store openings

Strong verbal / written communication and interpersonal skills

Flexible availability, including days, nights, weekends, and holidays

Preferred

Experience decision-making and problem-solving in a fast paced environment

Retail or service industry experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions.

Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

Ability to perform the accountabilities listed in the What You’ll Do Section.

Ability to satisfactorily complete company training programs.

Ability to comply with dress code requirements.

Basic math and reading skills, legible handwriting, and basic computer operation.

Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

Ability to use a computer for tasks such as communicating, scheduling, keeping detailed records, reviewing data and spreadsheets, etc.

Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

Perform work in accordance with the Physical Requirements section.

Physical Requirements

Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

Ability to sit / stand / walk for the duration of a scheduled shift (at least 8 hours).

Ability to visually verify information and locate and inspect merchandise.

Ability to comply with health and safety standards.

Pay Starts At : $14.45

14 days ago
Related jobs
Kohl's
Hyde Park, New York

As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, ca...

Burlington Stores
Poughkeepsie, New York

Full Time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store whi...

Designer Brands (DSW, Camuto Group)
Poughkeepsie, New York

The Lead Store Associate assists store management in all activities to drive sales and results. The Lead partners with the management team on store priorities with a focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency while promoting a positive work e...

Estée Lauder Companies
New York, US

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Assistant Store Manag...

Tom Ford
New York, US

Floor Lead - Tom Ford - Full Time - Bloomingdales 59th St. We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example,...

Jo Malone London
New York, US

Store Manager - Jo Malone London - Full Time - Time Warner Center - New York, NY. We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. You will have total ac...

Designer Shoe Warehouse
Poughkeepsie, New York

The Lead Store Associate assists store management in all activities to drive sales and results. The Lead partners with the management team on store priorities with a focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency while promoting a positive work e...

Macy’s
Poughkeepsie, New York

Meet with People Leaders throughout the day to plan and monitor total store activities. As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. Under the supervision of a People Leader, you will play a key role in communicating expectations and pr...

PCF
Poughkeepsie, New York

Overnight Warehouse Lead Driver:. If you take pride in working hard in a fast-paced environment to serve customers, you could be part of a dynamic team that supports thousands of deliveries every night. ...

Pandora
Poughkeepsie, New York

As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the both the Managers and Sales Associates which is instrumental to the delivery of our success in-store. The Sa...