A company is looking for a Product Support Specialist for the East Coast, working remotely in the US.Key Responsibilities : Provide initial partner support and convey resolutions to customersWalk customers through problem-solving processes and assist with issuesAssess customer issues and escalate incidents as needed while following up to ensure resolutionRequired Qualifications : Located in the US eastern timezonePractical experience supporting Microsoft Windows and macOS operating systemsExperience configuring antivirus products and troubleshooting interactions with specialty softwareFamiliarity with system configuration / management tools such as GPO, RMMs, AD, and MDMsAbility to adapt to changes in a hyper-growth environment
Product Support Specialist
A company is looking for a Product Support Specialist. ...
Product Support Specialist role, M-F 8am-4:30pm CT
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you w...
Senior Product Support Specialist
A company is looking for a Senior Product Support Specialist to provide technical support and enhance customer satisfaction. ...
Product Support Specialist, Associate 2nd Shift (M-F 2pm-10:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you will consult with and guide our cl...
Product Support Specialist FAA Pilot Certification
A company is looking for a Product Support Specialist. ...
Product Support Specialist
On occasion, the Product Support Specialist will be called upon to lead product meetings where they will share support analytics to the internal customers including defects, enhancements, support performance, and customer satisfaction with the goal of driving swift customer resolutions. The Product ...
Product Support Specialist
A successful Product Support Specialist will deliver comprehensive, high quality support of various RE/MAX products and services. Assists in the pre-production testing of application upgrades and/or custom developed applications and be responsible for assisting in the deployment of production ready ...
Product Support Specialist, Associate (Monday to Friday 8am-4:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you w...
Principal Enterprise Network Product Manager
You will take the lead to work with a highly motivated, cross-functional team on defining, launching, and managing new products and services for our product portfolio. As a successful Principal Enterprise Product Manager, you will have:. Our business reach spans satellite television service, live-st...
Technical Support Engineer
Key Responsibilities:Provide technical support and manage daily cases for partnersAssist in developing support processes and collaborate with vendors on escalated casesMaintain product knowledge and specialization relevant to the assigned teamRequired Qualifications, Training, and Education:At least...