Systems Engineer (Hybrid)

Systems Engineer (Hybrid)

Bradenton, FL, USA Req #688 Thursday, October 24, 2024

About IMG Academy

Named by Sports Business Journal as one of the Best Places to Work in Sports in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life.

IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences :

• Boarding school and camps , via a state-of-the-art campus in Bradenton, Fla.
• Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
• Online college recruiting , via the NCSA brand,providing content, tools, coaching and access to a network of 40,000 college coaches

Positions Summary

The Systems Engineer is responsible for the needs of our Campus infrastructure and

is critical to the success of our staff and students. Reporting to the Manager,

Technical Operations Engineering, they would be part of a growing team of

engineers that work together to stabilize, secure, and modernize the existing

environment. They will work closely with project management, staff, and leadership

to help us reach our goals, innovate, and provide exceptional support to our

environment. This role is required to be onsite 3 to 4 days a week in a Hybrid compacity.

Position Responsibilities

Troubleshooting and diagnosing systems problems and determining the most

appropriate means of resolution to improve systems performance.

Supporting the planning, procuring, designing, developing, configuring, and

commissioning of systems and associated resources for monitoring and

incident management.

Monitoring the overall performance of systems to assess the need for

updates, upgrades, enhancements, preventive maintenance, and new

systems, and recommending options for upgrading and improving the

performance of systems.

Technical Support : Act as an escalation point for complex issues, ensuring

timely resolution and minimizing downtime.

Systems documentation and policy design / compliance.

Knowledge, Skills and Abilities

Education : Bachelor’s degree in computer science, Information Technology,

or a related field and / or 5 years equivalent work experience and

certifications.

Relevant certifications in Infrastructure and Systems management

preferred.

In-depth knowledge of hypervisors, server hardware, storage devices, and

operating systems.

Physical rack experience with power management, understanding UPS load

and voltage.

Server and storage network understanding, fiber interconnects management

and configuration.

Experience with cloud technologies (Office 365, Exchange Online, Azure,

AWS)

• Exposure to enterprise identity management (Okta, Microsoft, etc.)
• Systems protocol concepts (DNS, SMTP, SFTP, IIS).
• Systems monitoring concepts (SolarWinds, Site 24x7, etc.).
• Ability to understand, support and communicate senior management goals

and decisions.

Excellent communication skills, both verbal and written, synchronous and

asynchronous.

Strong analytical and problem-solving skills, with the ability to identify and

resolve complex technical issues efficiently.

Familiarity with Network troubleshooting preferred, diagnosing issues across

all OSI layers.

LI-TR1

Background Requirements :

• Requires a background check upon offer
• Requires a drug test upon offer

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfect with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.