Job Description
Job Description
Description :
Burgermaster is Hiring! Come join a great team!
Locally owned since 1952, Burgermaster is a family owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style.
Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants!
Looking to take your restaurant career to the next level? We're seeking a talented, high-performing Assistant Manager who has enthusiasm for growth, our Burgermaster core values, and is looking to support a great team!
Role and Responsibilities
- Assists in managing the hiring and training of restaurant staff.
- Works with Manager to organize and oversee the staff schedules, including managing callouts to ensure proper coverage.
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Handles customer complaints, resolving issues in a diplomatic and courteous manner.
- Works with Manager to develop, train, and ensure a great place to work.
- Works with Manager to conduct performance evaluations that are timely and constructive.
- Works with Manager to handle discipline and termination of employees in accordance with restaurant policy.
- Reviewing and managing communications in our Burgermaster Corporate communication tool.
- Periodically assists with end of day financial reconciliation.
- Oversees and conducts daily inspection of food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
- Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
- Performs other duties as assigned.
Required Knowledge, Skills, and Abilities
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
- Strong oral and written communication, Spanish language a plus.
Education and Experience
- High school diploma or equivalent preferred.
- Previous restaurant experience required; management experience preferred.
- Successful completion of corporate training program required.
- Food handler’s permit required within 7 days of hire.
Work Environment
- Ability to traverse all parts of the restaurant quickly.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 50 pounds at times.
- Time divided between desk work, working in restaurant, and meetings.
- Must be comfortable working long hours, including nights and weekends.
$68,000 - $76,000 annually, quarterly bonus opportunities
Benefits :Full-time, Exempt
Requirements :
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