Desktop Support Specialist :
The successful candidate will be responsible for the daily technical support of desktop computers, mobile devices, software, and miscellaneous hardware throughout the school district. The candidate is expected
to meet IT department standards by providing high-quality timely support to district users. The Desktop Support Specialist will be available for district-wide support as directed by administrators.
Performance Responsibilities :
- Installs, configures and upgrades classroom technology including Windows / Mac / Chrome OS based workstations, printers, audio and video projection equipment and other network devices.
- Work with a Helpdesk ticket system to provide effective and timely troubleshooting, repair, software installation and support of classroom deployed IT assets throughout the district.
- Basic diagnosis, and troubleshooting of computer and network issues requiring a basic knowledge of TCP / IP, DHCP, and DNS.
- Ensures deployed IT assets comport to District Security Policies.
- Works effectively as a team member, sharing information and resources and participates in the development and implementation of IT procedures and policies.
- Effectively communicate verbally and in writing with technical cohorts, teachers, administrators and outside vendors.
- Manages multiple responsibilities in a timely manner and has the ability to adapt to changing priorities. Able to assimilate new knowledge quickly and effectively.
- Assumes other duties and responsibilities as directed by the Network Manager and Director of Curriculum and Instructional Technology.
Requirements :
- Possess a Bachelor's degree, A+ Certification or equivalent experience.
- Excellent communication, interpersonal and organizational skills.
- Working knowledge of the use and troubleshooting of Windows, OS X, iOS, Chrome operating systems and Google Suite for Education.
- Working knowledge of the use and troubleshooting of tablets and Chromebooks
- Strong technical skills and absolute attention to detail
- Excellent written and verbal communication skills
- Adaptive and flexible to change
Position Specific :
This position will support the Adult Education program along with the general district needs.
Compensation : $21.00 / hourly
$21.00 / hourly
40 Hours a week
Benefits
Application Procedure
Apply Online www.meridenk12.org
The Meriden Board of Education is an equal employment opportunity employer and does not discriminate on the basis of race, religion, age, sex, disability, national origin, marital, gender identity or expression, veteran or other protected class status under applicable law in any of its education programs, activities or employment policies.
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