Manager - Surgical Services

Essential Job Functions

• In collaboration with physician leadership and other medical staff, administration, and other health care providers, develops and implements short and long range plans, and leads, develops and revises programs which enhance department services.
• a) Develops, implements and maintains a care delivery model for the area of service accountability
• b) Develops and maintains community relationships as it relates to the continuum of care
• c) Participates in the development of patient care delivery models and / or care programs, nursing policies and procedures that describe how patient care needs and / or patient populations receiving nursing care are assessed, evaluated and met.
• d) Participates in the development and implementation of Billings Clinic's plans for providing nursing care to patients.

Participates in the implementation of an effective, ongoing program to measure, assess and improve the quality of nursing care.

Monitors compliance to the plan.

• e) Promotes an environment that empowers nurses to provide safe, reliable, patient-centered nursing care that is effective, compassionate and efficient.
• f) Maintains appropriate skill / knowledge of application and patient / resident relevance of commonly used equipment specific to area;

pharmacological application; application of laboratory values with disease process or physiological status.

g) Clinic Services Only : Provides leadership in developing, planning and implementing the clinic service business plans and oversees the business and financial operations.

In collaboration with the Physician Department Chair, develops and supports provider practices to include patient access, physician practice reports, revenue analysis, and billings / coding documentation.

• Leads department in the overall marketing, program development, and service priorities. Coordinates with physicians and other Billings Clinic leadership to assure continuity in pursing service line / organizational goals and synergy in implementing plans and problem resolution.
• a) Markets and promotes programs and services to both internal and external healthcare providers
• b) Supports community education and awareness by conducting public education programs, participation in health fairs and other events.
• c) Promotes the value of health care provided by the organization by creating effective public relations programs to differentiate and promote the services provided
• Develops, implements, and maintains a realistic, cost-effective annual budget.
• a) Manages donated funds, grants and contracts appropriately
• b) Enhances operational effectiveness, emphasizing cost containment and enhancing patient access without compromising quality of care or patient safety
• c) Monitors periodic financial statements by measuring the relevant business activity and financial position of the assigned areas and the organization to ensure appropriate financial management
• d) Develops and presents financial analyses by employing a variety of techniques (modeling, forecasting, benchmarking, cost / benefit analysis, etc.

to enhance understanding and improve decision making

• e) Establishes a system of controls by designing and enforcing checks and balances to minimize the risk of financial loss
• Practices process improvement principles to assess and improve the quality of the service / care provided within the department.

Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance and ensures compliance of nursing department and staff.

• a) Adheres to patient safety standards and identifies and anticipates problems and safety issues and initiates appropriate action.
• b) Analyzes and shares the practice implications of nursing research within specialty area.
• c) Leads assigned areas in compliance with all legal, regulatory and / or accreditation standards or guidelines and ensure quality of care standards are adhered to.
• Develops, retains, recruits, and leads a talented team committed to accomplishing the goals and objectives of Billings Clinic.

Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide care / services.

Adheres to administrative policies and procedures relating to human resource management.

Demonstrates and encourages an ethic of open communication and teamwork throughout the organization. Builds an environment of shared commitment to Billings Clinic's goals and responsibility to achieve quality outcomes.

Provides consultation for related concerns and acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.

• Participates in the evaluation, selection and integration of health care technology and information management systems that support quality of care / financial needs and the efficient use of resources.
• a) Oversees on going information needs for the assigned areas by querying involved users and evaluating the information systems capabilities to enhance quality of care and support financial needs
• b) Directs effective implementation plans, information systems maintenance, and provides access to training resources to continually improve performance
• c) Participates in the development of effective communication linkages through telecommunication and / or internet based technologies to ensure service and operational coordination

Minimum Qualifications

Education

Minimum 4 Year / Bachelors Degree

Experience

2 years of clinical experience in the nursing specialty area

Certifications and Licenses

Current Montana licensure as a Registered Nurse At hire

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered.

Employees that require a licensed or certification must be properly licensed / certified and the licensure / certification must be in good standing.

Employee Benefits

Billings Clinic Employees

Billings Clinic is a best place to work because if its people. The collegial atmosphere, teamwork, pride in care, and numerous opportunities to grow both personally and professionally help keep our amazing employees here caring for patients.

State of the art facilities and advanced technology gives the health care professionals the tools to provide advanced health care in a healing environment.

• 2019 Billings Chamber of Commerce Employer of the Year
• 2019 Becker’s 50 Best U.S. Companies to work For
• 2019 Women’s Choice Award for America’s Best Hospitals for Patient Experience
• LivAbility One of the Top 25 Best Places to Live in America
• 2016 Outside Magazine’s America’s Best Town

Employees have the opportunity to make a difference in the lives of each other and our patients, making this a truly meaningful place to work.

The organization also offers employees the opportunity to engage in numerous councils and educational opportunities leading to career growth and involvement in decision making and important initiatives.

Beyond giving great care, employees’ ideas and insights are valued at every level of the organization.

At Billings Clinic, it is important to celebrate milestones and ensure that employees feel valued. Recognitions such as the DAISY or BEE Awards, Years of Service and the employee recognition program give everyone the opportunity to show encouragement toward team members who go the extra mile.

Billings Clinic offers excellent benefits and salaries, education assistance, paid time off, and learning plans for career growth.

The combination of excellent benefits, strength of the organization and meaningful work make Billings Clinic one of the best places to spend a career in health care.

Billings, Montana is a friendly college community located near the magnificent Rocky Mountains with great exciting outdoor recreation just minutes from home.

Billings has great parks, trails, public lands, thriving restaurants, excellent schools, safe neighborhoods, and abundant events and family activities.

Explore some of the Billings Clinic employee benefits

Health

BeWell -An employee wellness program with initiatives and resources around Health, Finance, Personal Growth, and Community.

Programs include free blood screenings, flu shots, biometric screenings, health assessment, incentives such as insurance premium discounts for participation.

Medical -Billings Clinic offers a comprehensive self-insured health plan, including a traditional PPO plan and an HSA plan.

The benefit is available to full or part time employees.

• Pharmacy- Our medical plan includes prescription benefit coverage and prescriptions can be filled at the Atrium Pharmacy on our campus with a mailing service available to employees who reside outside of Billings.
• Dental- Preventive and Comprehensive plans include preventive and major dental services such as fillings, extractions, bridgework, dentures and crowns.
• Vision- A vision plan is available; which covers a routine eye exam and provides an allowance for the purchase of frames, lenses or contact lenses.
• Flexible Spending Accounts- We offer two types of spending accounts : health care and dependent care. Both allow you to pay certain expenses with pre-tax dollars.
• HSA Savings Accounts- We offer an HSA savings accounts and an employer contribution for full time employees.

Short Term Disability / Medical Leave -Billings Clinic provides a short term disability medical plan which provides employees with days to use in the event of an extended illness or injury.

Financial

• Paid Time Off -Billings Clinic recognizes an employee's need to balance work and family life. Billings Clinic provides a paid time off benefit which affords employees the opportunity to have time off with pay.
• Retirement Plans -Billings Clinic provides a defined contribution pension plan and a 403(b) tax deferred savings plan with matching contributions.

These plans offer employees the opportunity to save for their retirement years with a variety of investment options available.

• Flexible Spending Accounts- We offer two types of spending accounts : health care and dependent care. Both allow you to pay certain expenses with pre-tax dollars.
• HSA Savings Accounts- We offer an HSA savings accounts and an employer contribution for full time employees.

Tuition reimbursement and / or assistance programs are available for certain positions.

Employee Crisis Fund -Provides limited financial assistance to Billings Clinic employees who need immediate aid.

Growth & Community

• Employee Assistance Program (EAP)- Billings Clinic recognizes that mental well-being is connected to physical health. We offer employees and their eligible dependents, at no cost, four sessions of mental health related services through our confidential EAP program.
• Billings Clinic Parent Network (BCPN) -A unique group to support the employees who also wear the hat of parent . The group meets monthly to discuss the challenges of being a working parent and provides encouragement and support.
• Cafeteria and Commons Café- meal subsidies
• Bicycle-friendly business- Bronze award winner by the League of American Bicyclists
• Tuition reimbursement and / or assistance programs are available for certain positions.
• Leadership training
• Employee recognition programs such as the Bee Award for outstanding team members, Daisy Award for nursing excellence, Great-Catch Award (safety), Years of Service award, YAG awards.

Several employee recognition events throughout the year such as the food truck outdoor event, hot cocoa bar event, etc. to promote fun and employee recognition.

• Free or discounted tickets to local entertainment and sporting events
• Club Billings Clinic offers employees discounts at numerous local businesses and service providers
• Lactation facilities for new mothers.
• 360-degree performance reviews
• Our organization promotes sustainable or green practices.
• Identity Theft Protection and Emergency Travel Assistance
• Business education, continuing education credit assistance
• Formal career development and job advancement programs
• Actively supports community service initiatives, e.g. United Day of Caring, Saturday Live, etc.
• Flexible scheduling and telecommuting options for certain positions to accommodate work / life balance

Casual Fridays"-ability to wear work appropriate jeans to work (for non-clinical employees)

• Workplace facilities to promote exercise
• Promotes walking trails both inside and around the campus
30+ days ago