Senior Instructional Designer

Position Title :

Senior Instructional Designer

Position Type :

Fixed Term (Fixed Term)

Hiring Range :

$83,500-$98,200 commensurate with experience

Pay Frequency : Annual

Annual

A. POSITION PURPOSE

The Senior Instructional Designer will provide leadership and expertise working collaboratively with faculty, subject matter experts, and media producers to design innovative and effective digital learning environments for online and hybrid classes for both graduate and undergraduate programs.

Through analysis, collaboration, training, design planning, course development, and course assessment, the Senior Instructional Designer supports faculty in developing online and digitally-enhanced courses.

They will consult on digital learning pedagogy, effective learning design practices, content creation and curation, digital assessment, and the use of instructional technologies to enhance online teaching and learning.

Additionally, they will consult with SCU Online and the Associate Vice Provost of Online Graduate Programs. The successful candidate will have a passion for education and the mission of the University, strong project management skills, a record of researching and identifying best practices and tools for teaching and learning, demonstrated knowledge of current trends in instructional design and technology, and a commitment to collaborative teamwork and creative problem solving.

In addition to these responsibilities, the Senior Instructional Designer facilitates workshops, training sessions, and individual faculty consultations on the application of instructional design principles and the integration of instructional technology to support student engagement.

As a member of the Instructional Technology team, the successful candidate will provide exceptional customer service supporting faculty use of the Canvas LMS and other instructional technologies.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Online Course Design and Development

Design and develop online and hybrid courses in consultation with faculty and subject matter experts

Build courses in the Canvas learning management system, including self-paced courses for online programs and other university needs (credential programs, faculty and student initiatives and training courses, etc.)

Consult and collaborate with media production staff in the creation of instructional videos and media content using various authoring / production tools (iMovie, Garage Band, Final Cut, etc.)

Manage course production projects from inception through delivery while meeting course design deadlines

Collaborate with the Instructional Technology team to review course quality using agreed-upon course design quality standards and make revisions as needed

Monitor, review, and carry out ongoing troubleshooting of course sites in the learning management system (e.g. typos, broken links, formatting and display issues)

Maintain and update tasks and project status reports

Facilitate course review activities. Make recommendations for improvements and updates in course / program design

Incorporate Universal Design for Learning principles and use effective practices for ADA, Section 508 and WCAG 2.1 compliance in online and hybrid courses

Recommend policies and procedures that improve the course development and revision process

Conduct course and program assessments and gather feedback from stakeholders to continually update and improve course design and content

Maintain high regard for student privacy in accordance with FERPA policies and procedures

2. Faculty Development and Support

Recommend and implement effective strategies for supporting faculty

Assist faculty with integrating technology into their courses by blending technology resources with effective pedagogical strategies

Design and facilitate faculty development workshops about research-based instructional design, online and hybrid learning, and instructional technology

Support faculty in overcoming barriers to using technology to enhance teaching and learning across all academic programs

Provide administrative support for the campus LMS (currently Canvas), including account creation, course importing, troubleshooting, escalating technical problems and liaising with vendor

Create and maintain LMS and instructional technology resources to assist faculty

Share best practices on assessing the impact of technology efforts on student learning

Support faculty transitioning to hybrid / blended / flipped and fully online courses

Provide technical support to faculty and students

3. Professional Development

Stay current in the fields of instructional design and instructional technology through conferences, workshops, networking, and other resources.

Plan for future developments and use of technology in instruction

Share expertise with colleagues in department and Information Services

C. PROVIDES WORK DIRECTION

To student staff / interns when appropriate

D. RECEIVES WORK DIRECTION FROM

Manager, Instructional Technology

E. GENERAL GUIDELINES

Recommends initiatives and implements changes to improve quality and services

Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices

Maintains contact with customers and solicits feedback for improved services

Maximizes productivity through use of appropriate tools; planned training and performance initiatives

Researches and develops resources that create timely and efficient workflow

Manages projects and prepares progress reports; informs supervisor of project status and deviation from goals

Ensures completeness, accuracy and timeliness of all operational functions

Prepares and submits reports as requested and required

Develops and implements guidelines to support the functions of the unit

F. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge, Skills and Abilities

Knowledge of instructional design principles and practices

Excellent customer service and interpersonal skills with the ability to work with the campus community in a tactful, patient, and courteous manner

Excellent written and oral communication

Experience designing tutorials, workshops, and online learning materials, including video creation and editing

Excellent project management skills

Demonstrated competence in presentation and teaching

Extensive experience and proficiency with a variety of instructional technologies, including the Canvas LMS, course creation tools (CidiLabs Design Plus, Articulate Storyline), multimedia authoring / production tools (e.

g., iMovie, Garage Band, Final Cut, Adobe Premiere, etc.); construction of web sites (e.g., WordPress, Weebly, Google Sites, etc.

web programming, web communication tools, graphic applications (e.g., Photoshop, Google Photos) and design; social media, mobile technologies and Apps

Proven ability to troubleshoot and identify software application problems and implement solutions

Fast learner with good problem-solving skills

Creative, with an enthusiasm for new instructional technologies

Ability to work with minimal supervision, be self-motivated, and show initiative

Ability to work, collaborate, and communicate effectively with both technical and non-technical personnel as well as a diverse population of students, faculty and staff

Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion in teaching and learning

Appreciation for the University’s mission, vision, values, priorities, procedures, and policies

Education and Experience

a. Required

Master’s degree in instructional design, instructional technology, or equivalent appropriate academic preparation, plus 3 years relevant experience

Demonstrated knowledge of instructional design principles including performance-based outcomes assessments

Experience using a standards-based approach to course quality assurance (e.g. Quality Matters)

Extensive and successful record of working with faculty or subject matter experts (higher education preferred but not required), with demonstrated ability to understand and interpret educational needs and develop effective instructional solutions, working projects from concept through completion

b. Preferred

At least two years of experience in the development and assessment of online or blended courses at the college / university level

At least one year of experience teaching online or blended courses preferred

G. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.

A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time is spent at a desk using a computer

Considerable time spent standing in a classroom setting

May be required to bend under furniture and / or move computer equipment

May be required to travel to other buildings on campus

May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations

May be required to occasionally travel to outside customers, vendors or suppliers

H. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment

Typical classroom environment

Mostly indoor office environment with windows

Offices with equipment noise

Offices with frequent interruptions