Receptionist
Piedmont Hills for Nursing and Rehabilitation is looking to hire a Receptionist to work FT for it's skilled nursing facility in Greensboro, NC !
What you will do :
- Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and / or improve the work environment.
- Answer telephones or switchboard during scheduled shift.
- Ensure phone calls are redirected to appropriate employee or department.
- Transfer callers to appropriate voicemail when employee is unavailable.
- Provide callers with information about the facility, such as, address, directions, fax numbers, facility / Company website and other related information.
- Receive, sort and forward incoming mail.
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Assist in the ordering, receiving, stocking and distribution of office supplies.
- Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
- Other special projects and duties, as assigned.
What you need :
- High school diploma or GED required or equivalent related work experience.
- Six (6) months to one (1) year customer service experience or related experience performing office / clerical duties.
- Excellent phone etiquette skills required.
- Effective verbal and written English communication skills.
- Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
- Customer service-oriented with the ability to work well under pressure. Approachable, flexible and adaptable to change.
Piedmont Hills Center for Nursing and Rehabilitation is a member of a family of skilled nursing facilities and rehabilitation centers.
We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best ""you"" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!
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