Front Desk - Guest Service Representative

Hampton Inn Cottonwood Heights in Holladay, UT is looking to hire a full-time Front Desk - Guest Service Representative.

Are you a people person? Would you like an entry-level position in the hospitality industry that offers great job security ? If so, please read on!

This hospitality position earns a competitive hourly wage of $14-$15 / hour. We provide excellent benefits , including a 401(k), Hilton rates as low as $35 / night at any Hilton property for our team members worldwide, and rates up to 50% off for their families and friends.

Additionally, our full-time employees are eligible for health, dental, vision, accumulated paid time off (PTO) after one year, and six paid holidays.

If this sounds like the right entry-level opportunity for you, apply today!

ABOUT HAMPTON INN COTTONWOOD HEIGHTS

Part of the Hilton family of hotels, our inn provides exceptional modern comfort for our guests. Located near the base of Big Cottonwood Canyon, we have 104 guest rooms, a swimming pool, and a state-of-the-art fitness center.

We offer an accommodating and peaceful experience for all who come and visit.

Our amazing team members are the reason for our success. As an organization, we are dedicated to finding and growing top-notch talent who can consistently deliver the best hospitality to our guests.

We strive to be a family-oriented company. Employee lunches about once a week, outings once a month, birthday celebrations, and plenty of opportunities for growth are some of the ways we show our appreciation for our incredible staff!

A DAY IN THE LIFE OF A FRONT DESK - GUEST SERVICE REPRESENTATIVE

As a Front Desk - Guest Service Representative, you are the face of hospitality! With a friendly attitude, you greet each guest and assist with check-in or check-out.

You enthusiastically register guests and assign rooms, accommodating special requests whenever possible. As a member of the morning shift team, you work with others to prep rooms and coordinate maintenance.

When working the evening shift, you mainly check guests in and process payments.

You keep the front desk area clean and presentable for our guests. Always meticulous, you run daily reports on the hotel computer system.

As needed, you provide positive resolutions to guest concerns. Meeting guests and helping them have the best experience possible fills you with great satisfaction.

You also love that you're getting the first-hand experience that will prepare you for the potential opportunity to one day move up into a leadership role!

QUALIFICATIONS FOR A FRONT DESK - GUEST SERVICE REPRESENTATIVE

Outgoing and friendly personality

Are you respectful, professional, and patient? Do you work well as part of a team and thrive in a fast-paced environment?

Can you work independently? Would you enjoy the opportunity to advance your career with us? If yes, you might just be perfect for this entry-level hotel position!

WORK SCHEDULE

We offer two different schedule options. You can work the morning shift from 7 : 00 am - 3 : 00 pm or the afternoon / evening shift from 3 : 00 pm - 11 : 00 pm .

Weekends are required. Choose which works best for your schedule!

ARE YOU READY TO JOIN OUR HOTEL TEAM?

If you feel that you would be right for this entry-level job, please fill out our initial 3-minute, mobile-friendly application.

We look forward to meeting you!

Location : 84121

Job Posted by ApplicantPro