Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Are you a seasoned Customer Service Representative with a passion for helping others? Do you thrive in a professional sales environment?
Are you looking for a meaningful, long-term career? If so, we want you on our team!
What youll do :
- Service the current client base with professionalism and kindness
- Follows New Day Insurance Agency inbound / outbound processes
- Cross-sell additional lines when there is an opportunity and as assigned
- Conduct policy reviews, make recommendation and find cross sell opportunities
- Proactive outreach to existing clients for payment reminders, claim assistance and onboarding new customers
- Collaborate closely with our team to ensure smooth operations
- Maintains knowledge of new products
- Creates referrals from existing customers and Center of Influence network (friends, realtors etc.)
- Always portrays a professional image through proper appearance and actions
- Maintain reliable and consistent attendance
- Possess positive attitude and willing to learn / improve
What youd need to apply :
- Property & Casualty licensed in your home state
- Minimum of 1 year customer service experience
- Proven track record of meeting or exceeding sales targets
- Strong interpersonal skills and ability to connect with customers effectively
- Effective communication skills in speaking, writing, and listening
- Proficiency in Microsoft Office Suite and adaptability to new systems
What wed prefer you have, but not required :
- 2+ years of Sales and / or Insurance experience
- High school diploma or equivalent.
- Drive to progress in your career.
- Eagerness to learn and grow.
Why Join Us :
- Competitive Base Pay : $35,000 - $40,000 (depending on Sales / Service Experience)
- Performance Bonuses : Get rewarded for your hard work and earn between $45,000 - $65,000 per year
- Paid Training and Coaching : Ensuring your success
- Work-Life Balance : Weekdays-only and Paid Time Off
- Licensing Reimbursement : After three months
- Supportive Team Environment : Teamwork and camaraderie
- Retirement Benefits : Simple IRA with matching based on Agency Performance (after three months)
Ready to take the next step in your career? Apply now to become our next Customer Service Representative and embark on an exciting journey in the insurance industry.
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