Patient Services Technician (HS)

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Job Title :

Patient Services Technician (HS)

Department :

University Hospital Outpatient Customer ServiceSCOPE OF POSITIONThe outpatient service centers include the phlebotomy draw stations located at Ross Heart Hospital, Martha Morehouse Pavilion, Stoneridge Internal Medicine, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, and Hilliard encompass specimen collection, specimen processing, and point of care testing services within the Department of Clinical Laboratories.

These patient service center locations are staffed between the hours of 7 : 00 am to 5 : 30pm, Monday through Friday, and Saturday mornings in some location(s) in order to accommodate each service center's specific operational and patient service needs.

POSITION SUMMARYThe patient service technician (PST) performs specimen collection by both venipuncture and capillary puncture, specimen labeling, and specimen processing.

Verifies accuracy and quality of specimens collected and dispatches specimens to appropriate testing locations, and performs training of others in these techniques.

Also performs test requisition entry, greets and directs patients through the lab and gathers complete patient information necessary to complete the registration and accessioning of all procedures done in the area.

Performs point of care testing; ensures accuracy of results and Quality Control measures by maintaining equipment and instruments.

Follows policy for chain of custody record keeping for pre-employment urine drug screen collections.Minimum Education RequiredHS Graduate or Equivalent or equivalent combination of education and experienceRequired QualificationsHigh school graduate or equivalent required;

Certified phlebotomist preferred; EKG training through an accredited organization preferred.

Explore our extensive benefits

Work-life : Flexible and remote work arrangement opportunities where applicable, childcare program, and access to educational, athletic and cultural events.

Retirement : State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.

Health : Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.

Time off : Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.

Financial : Tuition assistance for employees and their dependents, adoption assistance and discounts with preferred vendors and university partners.

Wellness : Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.