Description
Essential Responsibilities and Functions
- Supervise the accounts receivable team to provide leadership, guidance, coaching and timely performance feedback
- Manage all aspects of the accounts receivable functions for multiple companies and locations
- Manage past due accounts receivable invoices and actively follow up with customers to resolve payment and credit hold issues
- Monitor unapplied checks balances and work with team to reduce weekly balances to meet departmental goals
- Interface with ESG sales representatives and customer service team to review status of slow pay customers
- Monitor daily shipments and ensure accurate and timely billing to customers
- Process customer checks for daily deposits, account statements, credit, and debit memos
- Research and resolve : partial payments, product returns, proof of delivery requests, and billing errors or discrepancies
- Communicate effectively with customers and team members to resolve issues and update accounts
- Implement and execute ongoing accounts receivable processes and controls
- Follow established processes for approving and establishing new customers
- Interface with collection services as needed and process bad debt write-offs and recoveries
- Generate various weekly, month-end, and quarterly reports
- Assist Accounting Manager and Controller and other staff on special projects and related duties
- Adhere to ESG’s Quality Policy to achieve departmental goals
- Other duties as assigned
Qualifications to Succeed
- Associate’s degree (A.A) or equivalent and minimum 5 years of related experience.
- A minimum of 3 years of direct supervisory experience
- Strong knowledge of accounts receivable and related bookkeeping practices
- Ability to communicate clearly, professionally, and personably in both written and verbal communication channels
- Detail oriented with ability to manage multiple projects simultaneously
Physical Demands and Work Environment
While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand;
walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision.
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