Case Aide (Multiple Vacancies)

JOB SUMMARY

This is a paraprofessional aide position with the Lancaster County Children &YouthAgency. This employee will provide casework support for various child welfare activities throughout the Agency, transporting families / children and monitoring parent child visitation at the Agency and in the community.

This position requires a flexible schedule and will include nontraditional hours and / or overtime. Work is assigned and reviewed by the unit casework supervisor.

REPORTING RELATIONSHIPS

The employee reports directly to the caseworker supervisor.

ESSENTIAL JOB FUNCTIONS

• Must be able to travel approximately % of the daily work time. Employee uses their own vehicle and will be reimbursed for business expenses as per the county policy.
• Provide transportation to clients to various appointments, court hearings, meetings, etc. as requested by Agency staff.
• Picks up and delivers equipment, clothing and other belongings of clients, or other materials.

as required.

• Plans, schedules, conducts, or accompanies Caseworkers on home visits.
• Shares observations and assessments with Caseworkers and Supervisors.
• Participates in team meetings.
• Provides guidance to parents and family members in home management activities in the following areas : budgeting, nutrition, personal hygiene, problem solving, accessing community resources, care and maintenance of the home, general care of the children, general parenting skills, etc.
• Supervises Court-ordered and non-Court-ordered parent / child visitations in the office, community, or parents’ home.
• Observes and documents client and family strengths and problem areas and regularly communicates updated information to Caseworkers and Casework Supervisors.
• Assists and encourages clients to use available community resources by providing information and referrals.
• Attends trainings as identified by the Supervisor.
• Provide testimony in court cases as determined by the Supervisor and Agency Solicitor.
• Performs other related work as requested / required.
• Must have daily access to reliable transportation.

OTHER SPECIFIC TASKS OR DUTIES

The employee will perform other related duties as required by the supervisor.

MINIMUM QUALIFICATIONS

• Graduation from high school or its equivalency or an equivalent combination of experience and training.
• Preferred experience in customer service or human service work.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to acquire knowledge of community resources.
• Ability to acquire knowledge of child development and basic parenting skills.
• Knowledge of social, economic and health problems and corresponding resources.
• Ability to evaluate and analyze information obtained through interviews and general observation, reports, records, and other sources and to provide information to clients, families and social service and / or administrative staff.
• Ability to establish and maintain positive working relationships with clients, families, agency staff and other community agencies.
• Ability to interact and work with people of diverse backgrounds.
• Ability to follow oral and written instructions.
• Ability to communicate effectively both orally and in writing.
• Ability to sit and / or drive for long periods.
• Ability to bend and lift up to lbs.
• Ability to use a personal computer and applications such as Microsoft Word, Excel, Outlook and mobile phone.
• Ability to practice organizational and stress management skills and to practice use of good judgement.

REQUIRED LICENSES / CERTIFICATIONS / CLEARANCES

Required prior to Active Employment :

• Pennsylvania ChildLine Child abuse History Clearance
• Acceptable PA State Police Criminal Record Clearance
• Acceptable FBI Fingerprint Clearances completed through the required PA DHS vendor

Clearances may be no more than one year old at the time of employment will be accepted.

• Pre-employment drug screening
• Valid driver’s license
• Valid car registration and insurance.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

• Does not pose a threat to the health and safety of the department.
• Must have the ability to work independently.
• Must have the ability to transport self to various locations for meetings and trainings.
• This position has been identified as having the potential for exposure to Hepatitis B.
30+ days ago