IT Administrator

Job Description

Job Description

CORESLAB STRUCTURES (OMAHA), INC.

POSITION : IT Administrator

LOCATION : LaPlatte, NE

PAY RANGE : Based on experience

GENERAL STATEMENT OF DUTIES : Service computer users by establishing a point of contact to report problems or address questions;

perform related work as required or assigned.

ESSENTIAL DUTIES :

Coordinate and execute help desk activities

Provide support to local and remote end users, in a timely manner

Assign, log, analyze and track problems to final solution

Maintain documentation, network diagrams, hardware and software configurations and inventories, and other related information

Manage user accounts, groups, and permissions in active directory

Trouble shoot software, hardware, and connectivity issues

Perform software, hardware, and device updates according to spec

Configure, manage, and deploy workstations with minimal impact to the user

Maintenance of phone and internet connections

Maintain network security measures

Prepare reports related to help desk activity for management review and action

Contribute to the team effort

Maintain company reputation

Secure confidential and intellectual information

Perform all occupational safety and hazard procedures in conjunction with all essential duties

KNOWLEDGE, SKILLS, AND ABILITIES :

Knowledge of :

Supporting Office 365 (Outlook, OneDrive, Teams, and SharePoint)

Microsoft servers and Windows group policies

Antivirus protection, Antispyware client and server and firewalls

Microsoft, SQL, and ADP applications Coreslab policies and procedures relating to IT

Occupational hazards and proper safety precautions

Skills in :

Prioritization, time-management, planning, and organization

AWS cloud computing environment

General virtualization experience including VMware, HyperV

Computer hardware components and networking concepts

Network infrastructure devices, including wireless access points, firewalls, routers, cabling, and switches

Root cause analysis and resolution

Professionalism

Communication

WORK ENVIRONMENT : Employee may be exposed to :

Moving mechanical / electrical parts and equipment

Fumes or airborne particles

Vibration

Metal preservatives

Oils and greases

Loud noise

Heat / cold / wet conditions

MINIMUM QUALIFICATIONS :

Two (2) years of helpdesk, end user support and troubleshooting experience or an equivalent combination of experience, education and training which provides the desired knowledge, skills, and abilities of this classification.

Employee must be able to work overtime on short notice of which could exceed 8 hours per shift and / or 40 hours per work week.

BENEFITS

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Profit sharing

Tuition reimbursement

EOE Equal Opportunity Employer

hc141098