We’re currently looking for a Senior Technical Writer to join our team.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Job Summary
As a Senior Technical Writer, you will be responsible for creating effective product documentation, videos, and tutorials in a fast-paced environment.
You will work closely with software engineers, UX designers, product managers, and other doc team members to create great user-facing content.
What You'll Do
- Write highly technical content that describes product functionality.
- Compile and test online help.
- Create project plans, maintain schedules for specific projects, and communicate documentation status to documentation manager or lead.
- Develop tutorials to improve first user experience.
- Work with stakeholders to deliver meaningful error messages, useful UI strings, and develop clear terminology.
- Contribute how-to articles, knowledge base articles, videos, walkthroughs, and other useful content.
- Contribute to documentation team processes.
- Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality.
- Collaborate on projects with other technical writers.
Key Essentials
- BA / MA / BS / MS or equivalent (engineering, technical communications, humanities, social sciences) preferred.
- 5+ years of relevant professional experience.
- Excellent analytical and written communication skills.
- Excellent leadership and project management skills.
- Able to quickly learn technical information.
- Able to meet deadlines and help others meet them.
- Able to multitask, prioritize, and follow schedules.
- Able to follow documentation processes and style.
- Able to understand customer requirements and incorporate them into the documentation.
- Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems.
What Does Success Look Like?
You use your excellent analytical and written communication skills to create content that helps increase customer adoption of products.
What We’d Like to See
- Knowledge of data management, big data, relational and / or No SQL database, and cloud concepts.
- Experience with DITA, XMetaL, content management systems, source control systems, Jira, and Confluence.
- Experience with Adobe Creative Cloud, video software, e-learning software, and / or Pendo.
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