Team Lead - Case Management

River Edge is seeking a dynamic and driven Team Lead to oversee the Case Management Services for the Fulton County Permanent Supportive Housing program.

This role is crucial in ensuring that residents receive personalized support to achieve their goals and improve their quality of life.

The Team Leader will supervise Certified Peer Specialists and Case Managers, facilitate teamwork, and collaborate with external partners to enhance service programmatic service delivery.

Benefits Offered :

• Competitive Pay.
• Medical, Dental, Vision Insurance.
• Paid Time Off.
• 12 Paid Holidays.
• 401k with an employer match.
• Flexible Spending Accounts.
• Short and Long-term disability coverage.
• Life Insurance.
• Employee Discount Program.

Duties and Responsibilities :

• Provide direct support and supervision to Certified Peer Specialists and Case Managers, providing guidance, support, and performance evaluations.
• Foster a collaborative team environment by facilitating regular team meetings, case conferences, and feedback sessions.
• Ensure the delivery of high-quality case management services tailored to the needs of residents.
• Monitor case files and documentation to ensure compliance with program standards and funding requirements.
• Ensure effective communication among team members.
• Assist team members in developing individual and housing support plans for residents, focusing on their unique needs and goals.
• Identify training needs and coordinate opportunities for skills enhancement and professional growth.
• Maintain positive working relationships with property managers, facilitating regularly scheduled meetings, as needed.
• Provide mentorship and coaching to strengthen the case management team’s effectiveness.
• Support the implementation of program policies and procedures.
• Collect and analyze data on program outcomes to assess effectiveness and identify areas for improvement.
• Contribute to the development of reports and presentations for stakeholders and funders.
• Collaborate with external service providers and community organizations to enhance resources available to clinicians and residents.

Qualifications :

• Master’s degree in social service (Social Work, Psychology, Sociology, Human Services) an Associate Licensure (LMSW) is required.
• Demonstrated knowledge of the practices of Harm Reduction and Housing First philosophies required.
• At least three (3) years of experience providing community-based case management services for individuals with substance use and mental health concerns required.
• At least one (1) year of experience supervising a high-functioning and autonomous team preferred.
• At least one (1) year of related experience in housing preferred.
• Experience working with ClientTrack, the Homeless Management Information System, is a plus.
• People with lived expertise of incarceration, recovery, homelessness, and those who identify as Trans or LGBQ+ are strongly encouraged to apply.

Competencies : Communication :

Communication :

Good written and verbal communication, strong organizational and time management skills.

Adaptability :

Flexible and adaptable.

Decision-Making & Problem Solving :

Analyze data make effective decisions can identify and analyze problems and test multiple options before presenting a solution.

Relationship Building and Influence :

• Skilled in building strong relationships and developing management capabilities in complex, collaborative environments.
• Ability to influence across lines of authority and establish credibility quickly.

Additional Information :

The Application Process :

All qualified applicants will be considered.

This position is subject to close once a suitable candidate pool has been identified.

The hiring managers will contact only those selected for an interview.

Applicants who are not selected will receive notification via email.

Due to the volume of applications received, we cannot provide information on application status by phone or email.

Safe Working Environment :

We at River Edge believe every employee has a right to a safe work environment. Therefore, we recommend all employees to frequently wash their hands, sanitizing common areas to keep employees and clients safe.

Diversity and Inclusion :

River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer.

All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic makeup, disability, age, or veteran status.

Drug-Free Workplace :

River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment.

In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre-employment drug screen.

At-Will Workplace :

Employment with River Edge Behavioral Health is at will. At-will means your employment relationship with River Edge Behavioral Health or Affordable Business Solution is for an indefinite period and is subject to termination by you or River Edge Behavioral Health, with or without cause, with or without notice, and at any time.

EEOC Statement :

River Edge Behavioral Health is an Equal Opportunity Employer : River Edge Behavioral Heath recruits qualified candidates for positions in its service area.

It is the policy of River Edge Behavioral Health to provide equal employment opportunities to all employees and applicants for employment.

It prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.