JOB PURPOSE :
To process un-ratified and ratified contracts created between the Company and customers while also coordinating and ensuring the settlement process for each customer is managed efficiently.
Duties and Responsibilities
- Organize and manage the settlement process
- Compile and research information for settlement process and settlement reports
- Send settlement correspondences to homeowners
- Liaison between Homeowners, Lenders, Appraisers, Sales, Production, and Title Companies
- Enter settlement information into company systems as required
- Fax, copy, mail, and file information related to settlement process
- Maintain and organize settlement files
- Run settlement reports for different departmental uses
- Review deeds and settlement statements for accuracy prior to approval
- Performs data entry of all contracts, change orders, addendums and color selections into database
- Process cancelled contracts and lot transfers
- Copy and distribute contracts to homeowner and other departments
- Update contract, start, and permit information in company system
- Back up to other departments, as needed
- Other duties as apparent or assigned
QUALIFICATIONS : Knowledge and Skills
Knowledge and Skills
- Microsoft Office experience
- Strong verbal and written skills
- Detail oriented and organized
- Effective multi-tasking skills
- Ability to work in fast paced environment
- Problem researching capability
- Ability to take initiative and be assertive
- Process management ability
Education and Work Experience
- Associates Degree OR 2-3 years work experience
- Data entry and file management experience
- Customer service experience a plus
- Previous homebuilding experience preferred
- Licensed Notary
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