Job Description
Job Description
We are in search of an Administrative Assistant to join our team in the Government sector, based in Coconut Creek, Florida.
This role is centered around providing administrative support, maintaining records, and assisting with the creation of training materials.
This short-term contract position offers the opportunity to work within a dynamic team environment and is ideal for those proficient in various administrative tasks.
Responsibilities :
- Provide administrative support to ensure efficient operation of the office
- Handle inbound and outbound calls, providing excellent customer service
- Perform data entry tasks and manage customer records
- Engage in email correspondence to address customer inquiries and issues
- Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to create and manage documents, spreadsheets, and presentations
- Schedule appointments and meetings as necessary
- Assist in the creation of training videos or PowerPoint presentations
- Ensure records are organized and maintained properly
- Facilitate document scanning and filing processes
- Monitor customer accounts and take appropriate action when necessary
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Experience with answering inbound and outbound calls
- Strong customer service skills
- Ability to perform data entry tasks accurately and efficiently
- Experience with email correspondence in a professional setting
- Ability to schedule appointments and manage calendars
- Skills in document scanning and management
- Experience working in a government environment or similar is preferred
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- High level of professionalism and attention to detail
- Strong problem-solving skills and ability to make decisions independently
- Ability to maintain confidentiality and handle sensitive information with discretion.
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