Telephonic Counselor-remote part time

Employee Services has the immediate need for a part time skilled Counselor. The Counselor will provide counseling and case management for our EAP members who call for support.

Primary responsibilities include conducting a telephonic triage, assessment, providing in the moment support and coordinating resources.

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Minimum Qualifications :

Master's degree is the minimum academic requirement. Behavioral Health Care Professionals with experience in social work, counseling or a related field preferred.

Must have 5+ years of post-master's degree experience.

The schedule for this position is Sunday 8a-4p, Monday 10a-4p, and Tuesday 10a-3p EST.

Responsibilities :

• Conducts telephonic triage and assessment, providing in the moment support to members on issues, including but not limited to : behavioral health, substance abuse, relationship, and work-life, and coordinates resources.
• Coordinates and completes case management of intakes.
• Makes clinical determinations in adherence with Company risk policy and in the member and Company's best interest.
• Provides referrals to service provider network and / or other resources as appropriate for financial concerns, legal concerns, personal assistant, and work-life requests.
• Telehealth intake assessments triage, coaching, brief solution-focused counseling to members on issues, including but not limited to : behavioral health, substance abuse, relationship, and work-life issues.
• Consults with service providers to make referrals and complete session authorizations. Follows cases to completion.
• Utilizes computer-based case management system to complete professional documentation.
• Consults with Human Resources and supervisory personnel from client companies regarding employee issues and concerns.
• Maintains industry knowledge and ethical code.

Qualifications :

Master's degree in behavioral health field (social work, psychology, counseling, or related field).

5 years of post Master's degree experience as an Employee Assistance Program (EAP) Counselor or equivalent behavioral health clinical experience.

About Employee Services :

Employee Services is a subsidiary of Medical Mutual and its family of companies. Employee Services currently serves 2600 employer groups and over 1,500,000 members.

In addition to our absolute commitment to providing the broadest menu of employee assistance benefits, we are dedicated to providing the very highest level of service to employee and family members who we serve.

Our high member satisfaction and renewal rates stand in strong testimony to our commitment. Every year for the last dozen years, our EAP has earned a 98+% Member satisfaction and 96% Client renewal rate.

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community.

We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

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Remote working / work at home options are available for this role.