Search jobs > Durham, NC > Technical support engineer
A company is looking for a Hands-On Technical Support Lead Engineer specializing in network security products.Key Responsibilities : Lead and mentor the technical support team in troubleshooting complex customer issuesServe as an escalation point for high-priority technical issues involving network security productsCollaborate with cross-functional teams to communicate customer feedback and drive product improvementRequired Qualifications : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience5+ years of experience in technical support or engineering roles, with at least 2 years in a leadership capacityExtensive hands-on experience with network security products such as firewalls and VPNsStrong knowledge of networking protocols and security best practicesIndustry certifications such as CCNA, CISSP, or CEH are highly desirable
Technical Support Lead Engineer
Key Responsibilities:Lead and mentor the technical support team in troubleshooting complex customer issuesServe as an escalation point for high-priority technical issues involving network security productsCollaborate with cross-functional teams to communicate customer feedback and drive product impr...
Technical Support Engineer
In support of that mission, we are seeking a Technical Support Engineer with some Cloudexperience and a strong desire to learn on a continuous basis. Looking to join a fast paced and challenging technical team where you can put yourknowledge to use? NetApp is growing our Cloud support teams across t...
Systems Technical Support Engineer (Emerging Career)
We’re looking for a Systems Technical Support Engineer who will provide technical support for the installation, configuration and deployment of SAS software running on Java Application Servers. Systems Technical Support Engineer (Emerging Career). Job Title: Systems Technical Support Engineer (Emerg...
Technical Support Engineer-L2
You will be part of a team of Technical Support Engineers who pride themselves on providing world-class technical customer support. Job Title: Technical Support Engineer – L2. As aLevel 2Technical Support Engineer, you will be instrumental in guiding our customers on how to best leverage the Varonis...
Technical Support Engineer
Ndustrial is hiring an experienced Technical Support Engineer to join our team and help us maintain our commitment to excellence and putting customers first. As a Tier 2 Technical Support Engineer, you will play a crucial role in ensuring our clients have a seamless experience with our energy intens...
CQV Engineer - Process Support Equipment
Technical Source is currently in search of a highly organized and detail-oriented. Responsibilities of the CQV Validation Engineer include:. Qualifications of the CQV Validation Engineer include:. Experience with process support equipment. ...
Technical Support Engineer (Open LMS) US, Raleigh, Remote
Play a pivotal role in training new support personnel and other Support Engineers, ensuring they acquire the necessary skills and knowledge. Diligently replicate, troubleshoot, analyze, and professionally resolve technical inquiries submitted through our support portal, Zendesk. Act as the escalatio...
Sr. Electrical Controls Engineer - Technical Lead
Electrical Controls Engineer - Technical Lead. Respected systems integration firm seeks Automation Controls Engineer. Bachelor's degree in engineering. ...
Technical Support Engineer - Level two OnCommand - Hebrew, French or German
Technical Support, Technical Support Engineer, Software Engineer, Computer Science, Bilingual, Technology, Engineering. Title: Technical Support Engineer - Level two OnCommand - Hebrew, French or German. Dedicated technical support specialist with extensive experience in diagnosing and troubleshooti...
Technical Support Engineer
Reporting to the Manager, Technical Support, the Technical Support Engineer provides virtual/remote technical consultation and troubleshooting to support installations, conversions, modifications and escalations. Supports on-going customer support for field service by providing senior level hardware...