Receptionist / Front Desk Associate

About Us

Roger Dean Chevrolet Stadium is the only stadium in the country to host four Minor League teams and only one of two stadiums in Florida to host two Major League teams for Spring Training.

Our stadium functions as a very fast-pasted work environment, so your ability to work at a high level of proficiency with little supervision is essential.

We will put your multi-tasking skills to the test!

The Role

Roger Dean Chevrolet Stadium is looking for its next receptionist / front desk associate to guide and direct business initiatives from the ground up! We are looking for someone with proven excellence in an administrative role, and who is an articulate communicator both in person and electronically.

Roger Dean Chevrolet Stadium is looking for an individual who will go above and beyond to extend the highest level of customer service possible.

If this sounds like you, continue reading!

What You’ll Do

• Phone Communication : Answer and direct phone calls efficiently, ensuring inquiries are handled promptly and appropriately.
• Frontline Customer Service : Serve as the first point of contact for customers, clients, and visitors. Manage visitor access by issuing appropriate passes as required.
• Mail Administration : Handle mail administration services including arranging and tracking courier shipments, sorting internal mail, and logging incoming packages into the QTRAK shipping system.
• Report Preparation : Aid in the preparation of monthly QTRAK reports for submission to MLB.
• Office Equipment Proficiency : Utilize office equipment effectively, including printers and fax machines.
• Supply Management : Monitor inventory levels in the kitchen and office supply closet, placing orders as needed to maintain adequate supplies.
• Information Management : Proactively seek, manage, and disseminate relevant information to the workgroup, tailoring communication to suit diverse situations and audiences.
• Charity Partnerships : Work with local businesses and charities to process donation requests.
• Correspondence Creation : Compose and distribute professional emails, memos, letters, faxes, and forms with precision and clarity.
• File Organization : Develop and maintain organized, secure, and confidential files to ensure easy access to important documents.
• Event Coordination : Assist in the planning, coordination, and oversight of departmental events such as special projects, team breakfasts, lunches, and outings.
• Community Engagement : Collaborate with fans to facilitate the placement of commemorative bricks in our Circle of Palms.

What You’ll Bring

• Advanced Microsoft Office Proficiency : Demonstrated expertise in Microsoft Office Suite, including Excel, Outlook, and Word, enabling efficient data management and effective communication.
• Independent Work Ethic : Ability to operate autonomously, establishing priorities and timelines to meet objectives effectively.
• Detail-Oriented Problem Solver : Strong attention to detail combined with exceptional problem-solving skills, ensuring accuracy and efficiency in all tasks.
• Exceptional Communication Skills : Outstanding written and verbal communication abilities that facilitate clear and professional interactions.
• Commitment to Continuous Improvement : A proactive interest in personal and professional development, with a readiness to learn and adapt to the evolving needs of the department.
• Strong Organizational Skills : Excellent organizational capabilities with the ability to manage multiple tasks simultaneously while maintaining high-quality standards.
• Flexibility for Additional Duties : Willingness to take on other responsibilities as needed to support team objectives.

Work Environment

• Office Hours : This position typically operates Monday through Friday from 9am to 5pm, with extended hours during the Spring Training season.
• Fast-paced, dynamic stadium setting

Why Join Us?

• Be part of a unique sporting venue with a rich baseball heritage
• Opportunity for growth and development in the sports industry
• Engaging work environment with diverse responsibilities

Compensation and Benefits

We offer a comprehensive benefits package designed to support your health, well-being, and work-life balance :

• Competitive salary range : $15 - $17 per hour (depending on experience)
• Health, Dental, and Life Insurance : Enjoy peace of mind with our robust insurance options to keep you and your family healthy.
• 401(k) Retirement Plan : Save for your future with our 401(k) plan, featuring a company match of up to 6% to help you reach your retirement goals.

after completing one (1) year of service)

Paid Time Off : Benefit from generous vacation, sick leave, personal days, and paid holidays to recharge and spend time with loved ones.

We are an equal opportunity employer committed to diversity and inclusion in our workplace.

Ready to step up to the plate? Apply now and join our winning team!