Manager Supply Chain

Responsible for the efficient receipt, preparation, storage and transportation of materials to support the delivery of communications and video services to Charter Communications’ customers via a physical supply chain.

May be required to supervise multiple geographic locations within a given market area. Drives operational excellence through the management of people, processes and systems.

Responsibilities

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.
• Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.
• Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.
• Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials.

Acquires and maintains supportive logistics for field use.

• Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.
• Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.
• Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.
• Conducts and / or directs required materials audits, inventory events, etc.
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.
• Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.
• Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.
• Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials.

Acquires and maintains supportive logistics for field use.

• Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.
• Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.
• Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.
• Conducts and / or directs required materials audits, inventory events, etc.
• Supports and executes company business continuity programs in the field and supports other departments in their execution of these initiatives.
• Manages disposition of damaged, surplus, or decommissioned material.
• Maintains a high standard of housekeeping, cleanliness, safety, and organized storage / placement of equipment and materials.
• Identifies and implements continuous process improvement and standardization opportunities.
• May perform other duties as assigned.

Required Skills / Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Ability to prioritize workloads
• Ability to handle multiple projects and deadlines
• Ability to maintain accurate records
• Ability to work independently
• Ability to operate Microsoft Office Suite and bar coding equipment
• Knowledge of basic mathematics
• Ability to analyze and interpret data
• Ability to effectively present information to management
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties

Required Education

• Bachelor’s degree in Business or related field
• Valid driver's license
• Forklift safety certification

Required Related Work Experience and Number of Years

• Warehouse experience - 5+
• Inventory or warehouse application experience - 1-3
• Supervisory experience - 2+

Preferred Skills / Abilities and Knowledge

• Knowledge of logistics
• Knowledge of CATV parts and equipment

Working Conditions

• Warehouse environment
• Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels
• Ability to bend / squat / kneel
• Ability to lift 40-60 lbs. and occasionally up to 80 lbs.

Charter Communications is an Equal Opportunity Employer - Minority / Female / Veteran / Disability

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.