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Solutions Engineer

VirtualVocations
Tamarac, Florida, United States
Full-time

A company is looking for a Solutions Engineer to guide customers through the technical aspects of their products and ensure maximum value.

Key ResponsibilitiesServe as the technical subject matter expert, providing product guidance to customersCollaborate with the Sales team to manage the technical aspects of the sales cycleDevelop and manage customer success plans to drive product adoption and retentionRequired QualificationsExperience in technical customer success, solution engineering, or a similar roleKnowledge of the cybersecurity ecosystem, including risk assessments and regulationsProven track record of managing customer escalations and negotiating resolutionsUnderstanding of information security and privacy, with experience in network architecture and EDR being advantageousHigh motivation and adaptability to work in a fast-paced environment

30+ days ago
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