Bilingual Customer Service Representative Remote NJ

VirtualVocations
Santa Clara, California, United States
Remote
Full-time
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A company is looking for a Bilingual Customer Service Representative (CSR) for a limited-service position.Key Responsibilities : Answer incoming calls and respond effectively to all forms of inbound and outbound contactsProcess new applications for health care coverage, facilitate translation services, and escalate calls when necessaryAttend meetings, maintain up-to-date knowledge of programs, and meet quality assurance metricsRequired Qualifications : High school diploma or GED with 6+ months of relevant professional experienceFluency in English and specified secondary language (Spanish)Strong data entry and telephone skillsPrevious experience with computers, phone systems, and headsets preferredPrevious experience in customer service and call center preferred

10 days ago
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