Job Description
Job Description
MOVING YOUR WORLD by focusing on your success :
FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow. We stand behind our core values : trust, creating value, respect, reliability, and integrity.
Ours is a culture that fosters creativity and empowerment, values work / life balance, and gives you the freedom to excel.
At FUCHS we aim to nurture your capabilities, ideas, and career.
Pay :
FUCHS offers competitive pay commensurate with experience in a similar position. The range for this position is $20 - $22 per hour, but actual compensation will vary depending upon a new hire’s experience and qualifications as well as internal equity
Your areas of responsibility :
- Responsible for daily customer intake.
- Entering orders into the company system, as well as customer order portals.
- Responsible for quoting orders to internal / external customers.
- Assist with internal and external customers with order modifications and expedites.
- Responsible for communicating customer order status to internal and external customers.
- Responsible for entering customer returns and complaints through SharePoint.
- Interacts with critical departments to ensure customer satisfaction.
- Responsible for identifying and communicating possible improvements in work processes.
Qualifications we are looking for :
- 2+ years’ experience in Customer Solutions or equivalent
- Intermediate proficiency in Microsoft Office
- Experience dealing with customer complaints
- Experience using ERP & CRM systems and practices
- Knowledge of SharePoint system
These are your benefits :
FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as pro-fessionals.
In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abili-ties in the global marketplace.
The position also offers an excellent compensation package and a comprehensive suite of bene-fits. Detailed benefit information can be found at this link : https : / / fuchs.
com / us / en / benefits.
FUCHS Lubricants Co. is an equal employment opportunity (EEO) / AA employer and strongly supports diversity in the workplace (m / f / d / v).
Bilingual Store Customer Service Specialist (Portuguese)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Specialist
Responsible for communicating customer order status to internal and external customers. Responsible for daily customer intake. Entering orders into the company system, as well as customer order portals. Responsible for quoting orders to internal/external customers. ...
Customer Service Travel Specialist- (WFH)
Prior experience in customer service or hospitality is an advantage. Create Marketing Materials: Develop eye-catching promotional materials to market travel services. ...
Bilingual Store Customer Service Specialist (Portuguese)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Client Service Specialist
We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. Category:Customer Service, Keywords:Customer Service Representative, Location:Dartmouth, MA-02714. With a network of offices nationwide, our...
FOR IMMEDIATE HIRE! 2nd Shift Customer Service Representative
The Customer Service Representative or CSR will help customers by setting appointments, processing orders, corresponding to inquiries and fulfilling customer needs to ensure customer satisfaction. The target is to ensure excellent service standards and maintain high customer satisfaction. Communicat...
Customer Service Supervisor
Under the direction of the Branch Manager and Assistant Branch Manager, the Customer Service Supervisor is at the forefront of customer interactions as part of a branch-based team that provides high quality service that earns the long-term loyalty of our customers. Demonstrates complete knowledge of...
Customer Service Associate
Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides cust...
Customer Service Rep(03763) - 933 Pleasant st
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w...
Entry Level Customer Service Representative in Healthcare!
Join Our Team as a Customer Service Representative in Healthcare!. Are you looking for an exciting opportunity to start a new career in medical customer service? We're seeking enthusiastic individuals to join our vibrant new service center in Fairhaven, MA. As a Customer Service Representative, you'...