Job Description
What would you do? The Specifics
- Ensures high quality customer service while following all safety protocols.
- Ensures a smooth flow of customers through the store.
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
- Processes and understands managed care plans while obtaining document information from the insurance company as needed.
- Provides customers basic and accurate information.
- Schedules and confirms appointments, follow-up visits and classes.
- Files all patient records daily and pulls patient files for the next day's appointments.
- Checks order status and notifies customers when orders are in or of any delays.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives, sorts, distributes daily mail / deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
Qualifications
Are you the right fit? The Suitable Talent
- Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
- 0-2 years related experience or training preferred.
- Experience handling multiple phone lines preferred.
- Strong customer service skills required
- Strong organizational skills required
Education : High School Diploma or equivalent.
Additional Information
We will be accepting applications until 9 / 20 / 2024.
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more.
At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website www.nationalvision.com to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Front Desk Receptionist
Experience as a Receptionist, Front Office Representative or similar role preferred but not required. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. ...
Front Desk Receptionist
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner.You will also be assigned duties as required (i.Act as first point of contact for visitors.High school diploma or relevant work exp...
Front Desk Receptionist
Experience as a Receptionist, Front Office Representative or similar role preferred but not required. ...
Front Desk Receptionist
Job Title: Front Office Receptionist Job Summary: Comfort Dental Citadel is seeking a highly motivated and customer-oriented Front Office Receptionist to join our busy dental practice. Key Responsibilities: Greet patients and visitors in a professional and friendly manner Schedule patient appointmen...
Front Desk Receptionist
Experience as a Receptionist, Front Office Representative or similar role preferred but not required. ...
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...
Cashier Part Time
Whether you're providing a quick, friendly checkout experience, helping our customers get the best value for their money, or assisting with payment or exchanges, it's your job as a Cashier Part-Time associate to ensure every customer exits on a high note. We are immediately hiring for Cashier Part-T...
Cashier, Holiday Seasonal, Colorado Springs- Williams Sonoma
Our mission is to enhance the quality of our customers' lives at home.We put the customer at the center of everything we do, every day.Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.Con...
Cosmetics Cashier
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.Premiums may be based on schedule, f...
Receptionist
The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical dutiesEssential Functions:Answers the telephone and directs the caller to the appropriate associate. ...