Retail Merchandise Processing Associate

Job Description

3273 Maricopa Avenue Lake Havasu Arizona, 86406,

Starting Pay : $13.85 / Hour

Position Description :

To process required amount of donated merchandise in preparation for sale in Goodwill of Central and Northern Arizona’s (GCNA) and Goodwill Industries of Monocacy Valley’s (GIMV) retail outlets.

Essential Duties and Responsibilities :

1. Financial Sustains growth through financial stewardship & fiscal responsibility.

• Receives and processes merchandise, including pricing and ticketing.
• Meets minimum quota set for assigned department.
• Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property.
• Understands that any donated merchandise, whether saleable or not, is the property of GCNA or GIMV and has no authorization to give it away for any reason.

2. Customer & Community Collaborates with customers to understand and deliver customer’s needs & expectations.

Assists customers on sales floor with questions or concerns.

3. Operational Excellence Implements strategies to maximize resources and infrastructure.

• Inspects donated merchandise, as required, analyzing quality and determining proper category, size, and cleaning.
• Informs leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and / or disposal.
• Maintains workstation in an organized and safe manner, free from food, drink, or other personal items, with the exception of water.
• Maintains a clean work environment, including restrooms and floors. Washes walls and windows, as directed.
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately takes action and / or reports any unsafe or potential hazards.

4. Team Goodwill Promotes a culture that embraces growth & development to meet the needs of our team.

• May be cross-trained as a Retail Sales Associate.
• Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Key Values / Enabling Attributes :

Trust Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do;

Having the courage to resolve differences; Respecting the uniqueness of every individual.

Collaboration Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business;

Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.

Engagement Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes;

Making life better for those around us.

Ownership Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day;

Taking responsibility to initiate solutions.

Innovation Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills) :

• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following :

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years.

Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success.

Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or [email protected].

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status.

We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek.

Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING : Goodwill of Central and Northern Arizona / Goodwill Industries of Monocacy Valley, Inc. ( GCNA / GIMV ) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media.

The imposters are creating misleading email accounts, conducting remote interviews, and making artificial job offers in order to collect personal and financial information from unsuspecting individuals.

Please note that GCNA / GIMV only use company email addresses, which contain @goodwillaz.org or @gimv.org , to communicate with candidates via email.

The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.

If you are contacted by someone about an open job at GCNA / GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website.

If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( -cyber-smart / campaign) to learn how to report it.