senior distribution operations manager (York, PA- U.S)

Now Brewing senior distribution operations manager! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.

We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by managing day-to-day distribution operations. Ensures compliance with established quality standards and the safe, productive operation of all distribution activities.

Models and acts in accordance with Starbucks guiding principles.

As a senior distribution operations manager, you will

Lead

• Sets goals for the work group, developing organizational capability, and modeling how we work together.
• Identify and communicate key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
• Prepares the distribution team to execute strategic company objectives. Leads initiative to ensure business growth and meet or exceed customer expectations through continuous improvement of distribution operations.
• Supports the implementation of company programs to ensure the success of the Company.

Plan and Execute

• Develops strategic and operational plans for the work group, managing execution, and measuring results.
• Develops and establishes budgets for multiple distribution shifts to meet Supply Chain and Coffee Operations (SCCO) and plant objectives.
• Develops and executes strategic operational processes, policies, procedures, and measurements to achieve financial and service goals within distribution operations.
• Ensures that distribution capital plan is consistent with long-range plans for the facility and the Company.
• Operates within established budget to control expenses, meet cost objectives and meet service requirements. Monitors and controls labor and supply costs.

Advises management of situations creating budget variances.

• Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.
• Prepares, communicates, and educates client groups and team on changes in policies and practices within the organization.

Business Requirements

• Provides functional expertise and executing functional responsibilities.
• Adheres to established distribution processes and identifies continuous improvement opportunities to maintain inventory integrity.
• Apprises management of team progress toward departmental goals. Ensures effective and timely communication of company, plant and departmental information to managers, peers, and own work team, including supervisors, leads and partners.
• Ensures compliance with Hazard Analysis and Critical Control Point (HACCP) and with American Institute of Baking and Starbucks quality standards.
• Ensures workplace safety and addresses safety issues promptly and completely.
• Identifies and implements cost-savings measures that maintain quality and meet or exceed plant and company targets.
• Maintains and improves customer service levels for all business units served. Ensures clear communications among business units and understanding of new and changing business requirements.
• Monitors and controls expenses, equipment needs, staffing levels, overtime, and throughput to attain annual production goals and budget improvement targets.
• Supports all established plant and departmental goals and objectives. Develops and maintains programs and procedures that contribute to the success of the department and the Company.

Partner Development & Team Building

• Provides partners with coaching, feedback, and developmental opportunities and building effective teams
• Challenges and inspires partners to achieve business results.
• Conducts and ensures the completion of performance reviews.
• Encourages partner involvement on cross-functional teams and elicits feedback. Supports team members' suggestions to improve costs, quality, efficiency, and service.
• Ensures partners adhere to legal and operational compliance requirements.
• Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.
• Provides coaching, direction, and leadership support to team members in order to achieve partner, business and customer results.

We’d love to hear from people with :

• Distribution and related functions (8 years)
• Developing and leading quality, customer service and cost improvement programs in a field or company environment (5 years)
• Management (5 years)
• Managing budgets (5 years)
• Working in a major food service or food company distribution center (5 years)
• Team-building skills
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to build an organization to support growth.
• Ability to form and develop effective leadership teams.
• Ability to recommend and implement solutions.
• Analytical skills
• Problem-solving skills
• Ability to build relationships.
• Strong leadership skills, with the ability to coach and mentor others.
• Familiarity with American Institute of Baking (AIB), Good Manufacturing Practices (GMP), and Hazard Analysis and Critical Control Points (HACCP) standards

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.

Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.

Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.

I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.

This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.

For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.

For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge / skills, experience, geographical location, and internal equity.

At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.

We believe that enables us to better meet our mission and values while serving customers throughout our global communities.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.