Description
JOB SUMMARY
This job is responsible for the operation and alignment of direct reports within budgetary and strategic constraints. This includes planning, organizing, and controlling their resources to ensure that proper skill to task alignment is carried out, for the most effective and efficient completion of tasks.
A key focus of this position level is implementation of tactical action plans to support day to day and near term objectives.
Managers are to ensure that policies and procedures that have been developed by leadership are adhered to, and carried out by their direct reports.
ESSENTIAL RESPONSIBILITIES
Perform management responsibilities to include, but are not limited to : involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary;
may have budgetary responsibility and authority.
Ensures that operational, and strategic, policies are followed, and respective business objectives are achieved.
Manages, and controls, activities within multi-functional areas or sections.
Oversees a team that handles a number of projects, processes, or programs varying in complexity- and requiring an adept technical / business expertise.
Focuses on best practices and process improvements ensuring effective execution of operational plan and meeting company requirements.
Plans, implements, and maintains budget for functional area or sections.
Inspires and engages team to deliver with a sense of urgency on expected results.
Works cross-functionally to drive execution and hold teams accountable for their deliverables.
Provides regular updates to leadership, and highlight critical issues that have arisen from the supervisors for input or executive / leadership buy-in.
Management of end-to-end workflows to ensure operational excellence, as well as the appropriate tracking of process KPIs.
Ensures quality, and compliance, from themselves and their collective team members.
Other duties as assigned or requested.
EDUCATION
Required
Bachelor's Degree
Substitutions
6 years of related and progressive experience in lieu of Bachelor's degree
Preferred
Master's Degree
EXPERIENCE
Required
7 years in Strategic Planning, Technology, Project Management, or Program Management
3 years in a leadership or management role
Preferred
5 years in the Healthcare or Health Insurance Industry
LICENSES or CERTIFICATIONS
Required
None
Preferred
Six Sigma
SKILLS
Excellent ability to motivate team members
Exceptional communication skills
Vision centered around strategic initiatives
Change agent
Ability to evaluate impact of changes to existing products or processes
Proficient software skills (Microsoft 365, etc.)
Language (Other than English) :
None
Travel Requirement : 0% - 25%
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products / services (sales employees)
Never
Physical work site required
Lifting : up to 10 pounds
Constantly
Lifting : 10 to 25 pounds
Occasionally
Lifting : 25 to 50 pounds
Rarely
Pay Range Minimum : $92,300.00
$92,300.00
Pay Range Maximum : $170,800.00
$170,800.00
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()
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